TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Abstract

    Score4.8 out of 10
    N/AAbstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A

    Zulip

    Score8.5 out of 10
    N/AZulip is a team chat app that is designed for both live and asynchronous conversations. Zulip topics create a separate space for each discussion, so different conversations will never get in each other's way. Teams of all sizes can use Zulip, and Zulip is 100% open-source enterprise-grade software, self-hosted or in the cloud.

    $3.50

    per month per user

    Pricing
    AbstractZulip
    Editions & Modules
    No answers on this topic
    Zulip Cloud Free
    $0
    per month per user
    Zulip Free
    $0
    per month per user
    Zulip Basic
    $3.50
    per month per user
    Zulip Cloud Standard
    $8
    per month per user
    Zulip Business
    $8
    per month per user
    Zulip Cloud Plus
    $12
    per month per user
    Offerings
    Pricing Offerings
    AbstractZulip
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Features
    AbstractZulip
    Project Management
    Comparison of Project Management features of Abstract and Zulip
    Feature
    Abstract
    7.8
    4 Ratings
    1% above category average
    Zulip
    10.0
    1 Ratings
    26% above category average
    Workflow Automation7.62 Ratings00 Ratings
    Mobile Access7.03 Ratings10.01 Ratings
    Search8.93 Ratings10.01 Ratings
    Communication
    Comparison of Communication features of Abstract and Zulip
    Feature
    Abstract
    8.7
    4 Ratings
    9% above category average
    Zulip
    10.0
    1 Ratings
    23% above category average
    Chat10.02 Ratings10.01 Ratings
    Notifications9.04 Ratings10.01 Ratings
    Discussions8.04 Ratings10.01 Ratings
    Internal knowledgebase7.62 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Abstract and Zulip
    Feature
    Abstract
    8.1
    4 Ratings
    1% above category average
    Zulip
    10.0
    1 Ratings
    22% above category average
    Versioning10.04 Ratings00 Ratings
    Document collaboration8.53 Ratings10.01 Ratings
    Access control6.24 Ratings00 Ratings
    Advanced security features6.92 Ratings00 Ratings
    Device sync9.13 Ratings00 Ratings
    Video files00 Ratings10.01 Ratings
    Audio files00 Ratings10.01 Ratings
    Best Alternatives
    AbstractZulip
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AbstractZulip
    Likelihood to Recommend
    2.1
    (4 ratings)
    7.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    AbstractZulip
    Likelihood to Recommend
    Abstract
    • Large teams with dedicated design operations support
    • UX managers that want a facilitated workflow for their teams
    • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
    • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
    • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
    • If you're managing multiple pattern libraries
    Incentivized
    Read full review
    Zulip
    Zulip is great at what it does, and I enjoy using this product every day, but to me it serves as an alternative to the bigger names in instant communication. If they had more features and offered a simpler profile layout that was easier to look at, my rating would be higher.
    Incentivized
    Read full review
    Pros
    Abstract
    • Versioning for desginers
    • Collaboration between team members
    Incentivized
    Read full review
    Zulip
    • Letting you send direct messages
    • Letting you customize each message like adding bullet points and hyperlinks
    • Keeping each thread organized
    Incentivized
    Read full review
    Cons
    Abstract
    • Asset exports are not as great as Zeplin and others.
    • Filtering within files.
    Incentivized
    Read full review
    Zulip
    • It would be nice to see a person's title under their name when you click their profile
    • It would be nice to see a person's direct report when you click their profile
    • Including more personalized information in the quick view of a profile would be nice
    Incentivized
    Read full review
    Usability
    Abstract
    Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
    Incentivized
    Read full review
    Zulip
    Again, I would like to see more personalized features pertaining to the quick view you get when you click on someone's profile within the software. I do like how it offers a desktop app as well as web browser support. I also like the customizing of notification sounds, there's a lot to choose from which is ideal.
    Incentivized
    Read full review
    Support Rating
    Abstract
    Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Alternatives Considered
    Abstract
    I purchased and administer Abstract. It was requested by our design department who evaluated it.
    Incentivized
    Read full review
    Zulip
    I did not have a say in my company choosing Zulip as their main communication channel, but I can understand why they chose Zulip over any other program. It does house different discussion topics better than Teams does in my opinion, and you're able to easily add subtopics underneath them.
    Incentivized
    Read full review
    Return on Investment
    Abstract
    • Single source of truth for the team.
    • Could quickly get expensive with corporate accounts.
    Incentivized
    Read full review
    Zulip
    • I don't feel suited to answer this as I have been with my organization for less than 2 months.
    Incentivized
    Read full review
    ScreenShots