A source of truth for design operations
November 21, 2020

A source of truth for design operations

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Abstract

The Design, Product, and Engineering teams use Abstract as a point of design collaboration and design/engineering handoff. In addition, the Product Design team uses Abstract to facilitate a feature branch workflow—allowing team members to work on granular elements of larger projects—for Sketch files, design reviews, and management of Sketch pattern libraries. All communications within Abstract create a captured timeline of interactions that are useful for managers to see how projects progress through the design lifecycle.
  • Feature branch workflow
  • Design/engineering handoff
  • Design reviews
  • Pattern library management
  • Source of truth for UI design artifacts
  • People and permission management.
  • Sharing particular states (presentation, inspection, etc.).
  • New projects from templates.
  • Pattern library migration (new users).
  • Abstract allows the design team to focus on specific roadmap features
  • Abstract allows individual contributors to explore without impeding production work.
  • Abstract allows visibility into cross-departmental work.
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
The support team is great and will be your primary method for interacting with Abstract after onboarding. The onboarding team is even better and provides custom consultation to get you and your team going. The only issues I've had with support are complicated corner cases, but they have either resolved the issue or provided a workaround in every case.

Do you think Abstract delivers good value for the price?

Yes

Are you happy with Abstract's feature set?

Yes

Did Abstract live up to sales and marketing promises?

Yes

Did implementation of Abstract go as expected?

Yes

Would you buy Abstract again?

Yes

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).Sketch"
  • If you're managing multiple pattern libraries

Abstract Feature Ratings

Mobile Access
7
Search
9
Notifications
9
Discussions
8
Versioning
10
Access control
6
Advanced security features
7