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Acarda Outbound

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acarda Outbound
Score 7.8 out of 10
N/A
Acarda Outbound (formerly TeamMax) is an outbound call center software offering from Acarda Sales Technologies.N/A
Pricing
Acarda Outbound
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Acarda Outbound
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Acarda Outbound
Considered Both Products
Acarda Outbound
Verified User
Employee
Chose Acarda Outbound
I am not super familiar with the competitors because we moved away from this style of support soon after adopting Acarda, but I had no complaints while using it.
Top Pros
Features
Acarda Outbound
Contact Center Software
Comparison of Contact Center Software features of Product A and Product B
Acarda Outbound
8.3
1 Ratings
1% below category average
Agent dashboard9.01 Ratings
Outbound response8.01 Ratings
Click-to-call (CTC)8.01 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of Product A and Product B
Acarda Outbound
8.5
1 Ratings
3% above category average
Recording9.01 Ratings
Historical reporting8.01 Ratings
Best Alternatives
Acarda Outbound
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Enterprises
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 8.9 out of 10
All AlternativesView all alternatives
User Ratings
Acarda Outbound
Likelihood to Recommend
8.0
(2 ratings)
User Testimonials
Acarda Outbound
Likelihood to Recommend
Acarda Sales Technologies
I think that Acarda is a fantastic tool for any company that is perhaps not selling software, not offering technical support, has minimal technical needs internally, and wants a tool that just works well. We have had issues with support and dropped calls from other outbound and VOIP systems, Acarda was a really solid platform. I would imagine that the average Sales, Billing and Support Team of a small business or StartUp would find a lot to love here.
Verified User
Anonymous
Read full review
Pros
Acarda Sales Technologies
  • Call clearance and tools
  • Typing notes on the call
  • Recording all calls
  • Advanced reporting
  • Have unsuccessful calls re-scheduled
AH
Abdallah Hindy
Workforce Specialist
Read full review
Cons
Acarda Sales Technologies
  • Lacked the level of integrations we needed with other software.
  • That's it. It was great otherwise.
Verified User
Anonymous
Read full review
Alternatives Considered
Acarda Sales Technologies
I am not super familiar with the competitors because we moved away from this style of support soon after adopting Acarda, but I had no complaints while using it.
Verified User
Anonymous
Read full review
Return on Investment
Acarda Sales Technologies
  • Increasing productivity and closed sales
  • Making the customer feels trust by providing info about his previous call.
  • Ease of use and quick
AH
Abdallah Hindy
Workforce Specialist
Read full review
ScreenShots