Great for Small Business and StartUps
January 16, 2018
Great for Small Business and StartUps
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Acarda Outbound
I vetted Arcada as a tool for our outbound Customer Success Team to use instead of RingCentral. It was very easy to set up, and easy to implement with a team of mostly trainees. We rarely had any issues with the software. We were able to connect with our users, and take notes in our CRM very seamlessly. We really enjoyed using it.
- Simple Setup.
- Great Support Team.
- Never dropped calls.
- Lacked the level of integrations we needed with other software.
- That's it. It was great otherwise.
- Easy to get started with.
- Great workflow, especially for people starting in the industry.
- Helped us meet our daily call goals.
- Five9 and autodialer
I am not super familiar with the competitors because we moved away from this style of support soon after adopting Acarda, but I had no complaints while using it.