Accenture Cloud Platform vs. Rackspace Managed Public Cloud

Accenture Cloud Platform had helped us to automate our manual processes faster and any changes, if required, are done in a quicker way. It had helped our product delivery to the client faster. Its services are quite good as compared to other cloud platforms available in the market right now. It makes our work easy and highly efficient.

Incentivized

Augment current IT staff. Repeated tasks that can be part of a runbook. Setting up and tearing down of network services and servers.

Incentivized

• Cost Efficient.
• End to End Encryption.
• Great Cloud Services.

Incentivized

• Azure support for processes
• Network services and support
• Architecture review

Incentivized

• The Frontend UI Design needs to improve.
• The deployment of app takes lot of time on cloud.
• Needs improvement in analytics.

Incentivized

• Project planning
• Customer service rep doesn’t necessarily have the leverage to get things done.
• Missed tasks that were part of the runbook.
• Pushing gear that might not be the best for the customer.

Incentivized

Due to their vast areas of expertise, they can be leveraged in different projects. They can also be used to augment the current architecture and provide redundancy as needed. We use their engineers to review architectures and get industry recommendations.

Incentivized

They are available when needed and the runbook is followed 80% of the time. There can be some missed processes, which can lead to problems.

Incentivized

We used hosting.com in the past. The customer support is significantly better. Knowledge of products is more. Better handling of expedited/emergency situations. Responsive to feedback. The account rep is available for any escalations. Due to the vast area of expertise, we leverage them for different aspects of infrastructure

Incentivized

• Helped to automate the process.
• Increased the efficient of the product.
• Decrease the dependence of people.

Incentivized

• Less time spent supporting services and more time can be spent on architecture.
• Off hour support.
• Initial review of current architecture and recommendations.

Incentivized