Accenture Cloud Platform vs. Rackspace Managed Public Cloud

Accenture Cloud Platform had helped us to automate our manual processes faster and any changes, if required, are done in a quicker way. It had helped our product delivery to the client faster. Its services are quite good as compared to other cloud platforms available in the market right now. It makes our work easy and highly efficient.

Incentivized

Augment current IT staff. Repeated tasks that can be part of a runbook. Setting up and tearing down of network services and servers.

Incentivized

• It allows me to integrate my data in the cloud, the organization's management tools and artificial intelligence, so I can get greater value from the data.
• Cloud services are here to stay, and security-related fears must now be overcome. This platform gives us the confidence to take that step forward, as it has controls and security measures that are constantly evolving using automated security processes.
• By integrating with business management tools, it allows data to be processed from the source, being much faster, reducing operating costs and gaining greater efficiency.

Incentivized

• Azure support for processes
• Network services and support
• Architecture review

Incentivized

• The Frontend UI Design needs to improve.
• The deployment of app takes lot of time on cloud.
• Needs improvement in analytics.

Incentivized

• Project planning
• Customer service rep doesn’t necessarily have the leverage to get things done.
• Missed tasks that were part of the runbook.
• Pushing gear that might not be the best for the customer.

Incentivized

It's a fairly intuitive platform. Like any implementation process, it requires basic support at first and has a relatively short learning curve. Users can adapt to normal use of the platform in less than 90 days, allowing for a short implementation. From then on, users can independently advance new projects using the tool, utilizing the support materials and resources provided by the platform. Es una plataforma bastante intuitiva, como todo proceso de implementación, al principio requiere de un soporte básico y tiene una curva de aprendizaje relativamente corta. Los usuarios pueden adaptarse al uso normal de la plataforma en menos de 90 días, lo que permite una implementación corta. A partir de ahí, el usuario puede avanzar de forma autónoma en nuevos proyectos utilizando la herramienta, utilizando el material de apoyo y los recursos con los que cuenta la plataforma.

Incentivized

Due to their vast areas of expertise, they can be leveraged in different projects. They can also be used to augment the current architecture and provide redundancy as needed. We use their engineers to review architectures and get industry recommendations.

Incentivized

They are available when needed and the runbook is followed 80% of the time. There can be some missed processes, which can lead to problems.

Incentivized

Manage the various software programs that optimize processes, automate manual workflows, and configure measurement tools that generate actionable information, generate KPIs, and enable better decision-making. Gestionar los diferentes software que optimizan procesos, automatizan flujos de trabajo manuales y configuran herramientas de medición que generan información accionable, generan KPIs y permiten tomar mejores decisiones

Incentivized

We used hosting.com in the past. The customer support is significantly better. Knowledge of products is more. Better handling of expedited/emergency situations. Responsive to feedback. The account rep is available for any escalations. Due to the vast area of expertise, we leverage them for different aspects of infrastructure

Incentivized

• Helped to automate the process.
• Increased the efficient of the product.
• Decrease the dependence of people.

Incentivized

• Less time spent supporting services and more time can be spent on architecture.
• Off hour support.
• Initial review of current architecture and recommendations.

Incentivized