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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accruent Lucernex

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    Accruent acquired Lucernex in 2017 to boost its IWMS or asset management portfolio. Lucernex Lease Administration & Accounting is a real estate lifecycle management platform emphasizing compliant financial contracts and accountancy.N/A
    Pricing
    Accruent Lucernex
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Accruent Lucernex
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Accruent Lucernex
    Considered Both Products
    Accruent
    Chose Accruent Lucernex
    We currently use CoStar, but it has very limited capabilities, which is why we chose to move to Lucernex.

    Specifically, the limitations of CoStar are:
    Incentivized
    Chose Accruent Lucernex
    Lucernex is the best valued product for the extent of our needs.
    Incentivized
    Chose Accruent Lucernex
    Way better then Siterra, as noted in previous questions
    Incentivized
    Chose Accruent Lucernex
    N/A
    Incentivized
    Chose Accruent Lucernex
    We evaluated Prolease and CoStar. ProLease provided the bare minimum, while functional, lacked the integration piece to other systems. CoStar was the cadillac of systems. Lucernex was a good middle ground.
    Incentivized
    Chose Accruent Lucernex
    For the price point, this allowed us to do everything we needed to do without an excess of useless functionality.
    Incentivized
    Chose Accruent Lucernex
    We already use another Accruent program and plan to transition additional modules next year, so we did not evaluate other companies specifically for the Lease Admin/Accounting piece. We looked at Lucernex as a whole Real Estate lifecyle and it offered us the most in terms of …
    Incentivized
    Chose Accruent Lucernex
    Lease Query is better.
    Incentivized
    Chose Accruent Lucernex
    SAP and IBM's offering was overly intricate for our needs. Their costs were out of our budget range. We also looked at services from external audit firms, which showed the same result.
    Incentivized
    Chose Accruent Lucernex
    We selected Lucernex based on our demo that seemed to meet our needs of complying with ASC 842, based on user friendliness and interface.
    Incentivized
    Chose Accruent Lucernex
    The capabilities of Lucernex fit our needs and it appears to be a cost effective choice.
    Incentivized
    Chose Accruent Lucernex
    The final reason was the fact that it can be integrated into our AP system to make lease payments automatically.
    Incentivized
    Chose Accruent Lucernex
    We are a current user of Siterra and are moving to Lucernex, as Siterra was not going to be ready for FASB.
    Incentivized
    Chose Accruent Lucernex
    We felt Lucernex had a good balance between real estate leases and equipment leases.
    Incentivized
    Chose Accruent Lucernex
    We chose Lucernex based on the commitment of building and maintaining the customer/vendor relationship to grow the product, the end user ability to configure the system and the systems functionality to complete all of our lease management needs.
    Incentivized
    Chose Accruent Lucernex
    I was not around when the program was selected, but I know at the time that we selected Lucernex mainly because it was the only cloud-based software we knew about at the time and that was a requirement that our IT notified us of late in our search.
    Incentivized
    Chose Accruent Lucernex
    I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the …
    Incentivized
    Chose Accruent Lucernex
    They were not as able to be customized to meet our needs and were not as advanced on the FASB changes.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Accruent Lucernex
    Likelihood to Recommend
    7.8
    (19 ratings)
    In-Person Training
    7.7
    (3 ratings)
    User Testimonials
    Accruent Lucernex
    Likelihood to Recommend
    Accruent
    I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.
    Incentivized
    Read full review
    Pros
    Accruent
    • Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
    • Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.
    Incentivized
    Read full review
    Cons
    Accruent
    • The sales person we worked with seemed to have some communication gaps when passing off to the implementation team.
    • The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW.
    • As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product.
    Incentivized
    Read full review
    In-Person Training
    Accruent
    The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money
    Incentivized
    Read full review
    Alternatives Considered
    Accruent
    I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data
    Incentivized
    Read full review
    Return on Investment
    Accruent
    • Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
    • Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.
    Incentivized
    Read full review
    ScreenShots