I would chose Lucernex again and again - great vendor relationship and excellent product functionality
Overall Satisfaction with Lucernex Lease Administration & Accounting, an Accruent company
We use Lucernex in multiple departments within our organization - Legal, Real Estate, Finance, Tax, AP, Construction, Operations, and Procurement. We use the product to manage the negotiation of store sites and their leases, the building of the stores, and the management of the leases - from payment of rent to the accounting for the leases. We are also now processing our equipment leases out of the product to comply with the new FASB/IASB compliance.
Pros
- Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
- Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.
Cons
- While training classes are very in-depth and well taught - we would like to see more on-line classes offered.
- While the reporting feature is easy to use, we would like to see better training/capabilities created for more in depth reporting across modules and for more complex report features.
- Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
- Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.
We chose Lucernex based on the commitment of building and maintaining the customer/vendor relationship to grow the product, the end user ability to configure the system and the systems functionality to complete all of our lease management needs.
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