ACES (Automated Compliance and Evaluation System) Web Audit Technology vs. Mortgage Builder Software

The technology is very well suited for QC audits. It is also flexible enough to create audits for other purposes within the mortgage industry.

Mortgage Builder offers a solid and stable group of products that will allow you to manage your customer pipeline end-to-end, with good support, at a lower price compared to the big boys in this arena. That said, you will have a less polished offering but they are moving in the right direction of updating many of their components.

Incentivized

• Peer comparisons
• Question filtering
• Response resolutions

Incentivized

• End-to-end loan origination process
• Web-based tools for originators
• Back-end data access for customized reporting

Incentivized

• Reporting is through Business Objects, which requires someone proficient in that technology. If ACES could provide more assistance in this area it would wonderful.
• A more detailed user guide. Not all processes are explained well.
• Provide the ability to view updates in a PDF format so that we can review them at one time instead of one item at a time.

• Their web-based customer portal and customization is somewhat dated
• Their support is solid but seems to be over-burdened and slow at times
• Pricing components seem to be a work in progress

Incentivized

Similarity. It had better pricing and servicing module.

Incentivized

• ACES has assisted in organizing, streamlining and automating our qc processes as well as other required audits.

• It has been less expensive than some of the other more well known applications
• They offer a relatively quick turnaround on any customer or user issues that may arise with their support team so that the the process is not significantly delayed
• It allows for a wide variety of loan programs and scenarios to complete loans

Incentivized