ACES Web Audit Technology vs TValue

• ACES web audit technology is user friendly and easy to use.
• ACES customer service is always accessible, friendly and willing to assist.
• ACES questionnaires are complete, and compliant

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• Calculate large payment schedules
• Synchronize with Excel
• Re-calculate payment schedules whenever there is an adjustment

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• Reporting is through Business Objects, which requires someone proficient in that technology. If ACES could provide more assistance in this area it would wonderful.
• A more detailed user guide. Not all processes are explained well.
• Provide the ability to view updates in a PDF format so that we can review them at one time instead of one item at a time.

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• If there are rate changes in-between periods, I don't think it can calculate the interest by days.
• The software appears to be old-fashioned/out-dated
• You need someone to train you; hard to learn on your own

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• ACES has assisted in organizing, streamlining and automating our qc processes as well as other required audits.

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• It has saved us time in the long run
• It has given us confidence in our schedules as it is automated; reduced human error

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