Acquire.io vs. RumbleTalk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquire.io
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding.N/A
RumbleTalk
Score 9.1 out of 10
N/A
RumbleTalk is a live chat tool from the company of the same name featuring group chat and document or video sharing.
$25
per month
Pricing
Acquire.ioRumbleTalk
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acquire.ioRumbleTalk
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWhen you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account.RumbleTalk offers a flexible pricing plan for chats of all sizes. Whether it be for an online event, a business conference, a virtual class, or a group chat for your podcasts and websites, they can tailor-fit each plan to meet your goals. Each user is given the freedom to upgrade or downgrade their plan as needed. They can start with a free plan to try it out then upgrade to a paid plan that starts at 25$.
More Pricing Information
User Ratings
Acquire.ioRumbleTalk
Likelihood to Recommend
9.0
(1 ratings)
9.1
(1 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Acquire.ioRumbleTalk
Likelihood to Recommend
Acquire
Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases.
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RumbleTalk
In my experience using RumbleTalk talk for my radio station, it's easy and reliable. It connects my listeners in one place our DJs can interact and more. This is really great for my organization it's helping a lot, and I wouldn't change it for anything. It's easy to use and it provides everything I'm looking for.
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Pros
Acquire
  • Acquire is easy to implement and integrate with websites.
  • Very responsive to new development requests and support.
  • Acquire is esy to use for both the customer and service agent.
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RumbleTalk
No answers on this topic
Cons
Acquire
  • The product is stand-alone chat and co-browse, not really omni-channel.
  • Workforce management features, work distribution and control, could use some improvement.
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RumbleTalk
No answers on this topic
Support Rating
Acquire
They are very responsive to inquiries, and quickly make product changes when asked.
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RumbleTalk
No answers on this topic
Alternatives Considered
Acquire
We looked at ZenDesk, Genesys, and other products. We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations.
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RumbleTalk
No answers on this topic
Return on Investment
Acquire
  • Acquire gave us chat as a service channel.
  • It gave us insight and details on long-standing, but hard to prove, website concerns.
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RumbleTalk
No answers on this topic