What users are saying about
2 Ratings
2 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Acquire.io

Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases.
Brad Tharp | TrustRadius Reviewer

RumbleTalk

I will recommend this software for those ones who create their own website or the business and also for the medium and small enterprise company. Because it [costs less] and contain all the required feature to make your website effective and powerful. It has features like chat/messaging, website visitor tracking, widgets etc.
vishal chaudhary | TrustRadius Reviewer

Pros

Acquire.io

  • Acquire is easy to implement and integrate with websites.
  • Very responsive to new development requests and support.
  • Acquire is esy to use for both the customer and service agent.
Brad Tharp | TrustRadius Reviewer

RumbleTalk

  • It is HTML5 based, easy to integrate
  • Fast chat room then the other product
  • We can integrate other applications in your website. It just requires tool or plugins
vishal chaudhary | TrustRadius Reviewer

Cons

Acquire.io

  • The product is stand-alone chat and co-browse, not really omni-channel.
  • Workforce management features, work distribution and control, could use some improvement.
Brad Tharp | TrustRadius Reviewer

RumbleTalk

  • It doesn't have any free trial required to purchase the tools
  • Working only in web browsers
  • It mostly used by the medium and small enterprises/industry
vishal chaudhary | TrustRadius Reviewer

Support Rating

Acquire.io

Acquire.io 9.0
Based on 2 answers
They are very responsive to inquiries, and quickly make product changes when asked.
Brad Tharp | TrustRadius Reviewer

RumbleTalk

No score
No answers yet
No answers on this topic

Alternatives Considered

Acquire.io

We looked at ZenDesk, Genesys, and other products.We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations.
Brad Tharp | TrustRadius Reviewer

RumbleTalk

In a market, there are other products that are also a good mark for the chat option but rumbleTalk comes first because we can use powerful features to make our website different and unique. It contains all the plugins that are required to make a good website for the clients. We can create training options like video, live chat online option, documentation etc.
vishal chaudhary | TrustRadius Reviewer

Return on Investment

Acquire.io

  • Acquire gave us chat as a service channel.
  • It gave us insight and details on long-standing, but hard to prove, website concerns.
Brad Tharp | TrustRadius Reviewer

RumbleTalk

  • Positive : Live chat option, Online forums, Moderation, email management
  • Less expensive anyone can use who want to create there own website and also for the clients
  • negatives are new plugins are not able to connect to the website, HTML5 is unable to connect them
vishal chaudhary | TrustRadius Reviewer

Screenshots

Pricing Details

Acquire.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

RumbleTalk

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison