Acquire.io

Acquire.io

About TrustRadius Scoring
Score 9.0 out of 100
Acquire.io

Overview

What is Acquire.io?

Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is...
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Recent Reviews

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Pricing

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What is Acquire.io?

Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://acquire.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Acquire.io?

Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding.

Acquire.io Features

  • Supported: Live Chat
  • Supported: Co Browse
  • Supported: Chatbot
  • Supported: Video & Voice Call
  • Supported: Profile Management

Acquire.io Screenshots

Screenshot of Visitor log and Analytic reportScreenshot of Interactive Co-BrowsingScreenshot of Mobile Co-BrowsingScreenshot of ChatbotScreenshot of Analytics

Acquire.io Integrations

Acquire.io Competitors

Acquire.io Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)40%

Acquire.io Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
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Comparisons

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Reviews and Ratings

 (4)

Ratings

Reviews

(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
It is used by all of our service agents supporting inbound customer calls and chat inquiries.
  • Acquire is easy to implement and integrate with websites.
  • Very responsive to new development requests and support.
  • Acquire is esy to use for both the customer and service agent.
  • The product is stand-alone chat and co-browse, not really omni-channel.
  • Workforce management features, work distribution and control, could use some improvement.
Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases.
They are very responsive to inquiries, and quickly make product changes when asked.
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