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Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used by all of our service agents supporting inbound customer calls and chat inquiries.
  • Acquire is easy to implement and integrate with websites.
  • Very responsive to new development requests and support.
  • Acquire is esy to use for both the customer and service agent.
  • The product is stand-alone chat and co-browse, not really omni-channel.
  • Workforce management features, work distribution and control, could use some improvement.
Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases.
They are very responsive to inquiries, and quickly make product changes when asked. Scorecard Summary

What is

Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding. Features

  • Supported: Live Chat
  • Supported: Co Browse
  • Supported: Chatbot
  • Supported: Video & Voice Call
  • Supported: Profile Management Screenshots

Visitor log and Analytic reportInteractive Co-BrowsingMobile Co-BrowsingChatbotAnalytics Videos

Tagove - Unique live software explanation video
About our software Integrations Competitors Pricing Customer Size Distribution

Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)40% Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android