ACTIVE Education (ACTIVE Net) vs. Rediker Administrator's Plus

Really like the appearance of reporting and the web booking.

Incentivized

It's a great system for storing student information and extracting it into usable data. If you're looking for a robust report creation system, though, it's not the best choice unless you have someone skilled with programming languages.

Incentivized

• Separation of payer and the person attending the activity. For example: children incur charges, but the parent is responsible for paying them.
• Fast - in our old system there was a delay while customers waited for the system to respond.

Incentivized

• The ease of data exports into easy Excel Spreadsheets is one of my favorite features. It allows me the ability to quickly see data and arrange it for ease of use of our teachers, administrative staff, and stakeholders.
• Administrative Plus can be easily customized to display student record data in the most relevant way for our organization.
• The customer service support team is always quick to respond, and extremely helpful. I can reach them through user forums, emails, or a phone call, and I know they will always provide a fast and thorough response.

Incentivized

• I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
• It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
• Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.

Incentivized

• Their reports feature needs to be more user friendly. They use their own personal code to write reports, and it's not very user friendly to the average person. It would be much nicer to have a WYSIWYG editor where I could create what I wanted without having to know their special language.
• The system could use a more modern face lift, and perhaps a more intuitive interface.
• The sync process between the Parent, Teacher, and Student Portals is slow. Data should be continually synced between the two in real time, instead of initiated by the user.

Incentivized

ACTIVE Network allowed: grouping of classes, good interface, allowed importing of records, complex payment plans, per class fee structures, user fees, and trial classes.

Incentivized

We were using Aeries for our student information system prior to Rediker, and it was a messy database with too much redundancy, making it difficult to extract the data you were looking for from the system.

Incentivized

• Not sure yet.
• It is newer to me and my department.
• Double data entry which is just extra man hours.

Incentivized

• A less expensive alternative as far as Student Information Systems go.

Incentivized