ActiveDEFENDER vs. CareCloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveDEFENDER
Score 8.0 out of 10
N/A
Healthware Systems in Elgin, IL offers ActiveDefender, is a patient encounter management system, which is oriented around checking data entered and events against pre-established business rules for optimal revenue and efficiency goals.N/A
CareCloud
Score 9.1 out of 10
N/A
CareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A
Pricing
ActiveDEFENDERCareCloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ActiveDEFENDERCareCloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ActiveDEFENDERCareCloud
Features
ActiveDEFENDERCareCloud
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
ActiveDEFENDER
-
Ratings
CareCloud
8.0
1 Ratings
6% above category average
Claims management00 Ratings8.01 Ratings
Patient billing00 Ratings8.01 Ratings
Financial Reporting00 Ratings8.01 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
ActiveDEFENDER
-
Ratings
CareCloud
8.0
1 Ratings
3% above category average
Multi-location support00 Ratings8.01 Ratings
Calendar interface00 Ratings8.01 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
ActiveDEFENDER
-
Ratings
CareCloud
8.0
1 Ratings
10% above category average
Charting / document management00 Ratings9.01 Ratings
Templates00 Ratings9.01 Ratings
Mobile/tablet support00 Ratings5.01 Ratings
Customization00 Ratings9.01 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
ActiveDEFENDER
-
Ratings
CareCloud
8.7
1 Ratings
5% above category average
HIPAA compliance00 Ratings9.01 Ratings
Role-based permission levels00 Ratings8.01 Ratings
Data backups and redundancy00 Ratings9.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
ActiveDEFENDER
-
Ratings
CareCloud
8.0
1 Ratings
6% above category average
Task tracking00 Ratings7.01 Ratings
Specialty-specific workflows00 Ratings8.01 Ratings
Multi-office / multi-physician capabilities00 Ratings9.01 Ratings
Best Alternatives
ActiveDEFENDERCareCloud
Small Businesses
RXNT
RXNT
Score 8.7 out of 10
athenaClinicals
athenaClinicals
Score 9.6 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ActiveDEFENDERCareCloud
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
ActiveDEFENDERCareCloud
Likelihood to Recommend
Healthware Systems
No answers on this topic
CareCloud
If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
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Pros
Healthware Systems
No answers on this topic
CareCloud
  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
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Cons
Healthware Systems
No answers on this topic
CareCloud
  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
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Alternatives Considered
Healthware Systems
No answers on this topic
CareCloud
Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
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ScreenShots