Why You Should Care about CareCloud
Pros
- They provide training for the different types of ways Carecloud can be used for the benefit of the company.
- Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
- They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
Cons
- The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
- Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
- With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
Return on Investment
- It has streamlined record keeping and billing, reducing delay of returns.
- It allows for communication between providers and administrators to reduce time spent scheduling and billing.
- It is a scalable platform that can be used regardless of the size of the business.
