TrustRadius

Aculab Cloud vs. Infobip

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aculab Cloud
Score 7.0 out of 10
N/A
Aculab Cloud gives the user programmable, easy to integrate APIs which can be used to make, take and interact with voice calls, send and receive SMS messages, and handle inbound and outbound fax - with pay-as-you-go pricing and no specialist telephony equipment needed. Aculab Cloud builds upon Aculab’s core competence by combining complex technologies into what the vendor presents as a powerful, flexible and easy to use platform. Boasting accurate answering machine detection and fully…N/A
Infobip
Score 7.1 out of 10
N/A
Infobip headquartered in London offers a CPaaS designed to bridge IT and Telecoms, powering enterprises with omnichannel communication and user authentication options for a global user base.N/A
Pricing
Aculab CloudInfobip
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Aculab CloudInfobip
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Aculab CloudInfobip
Considered Both Products
Aculab Cloud

No answer on this topic

Infobip
Manan Shah | TrustRadius Reviewer
Manan Shah
Lead - Campaigns
Chose Infobip
Infobip is key to delivery as a communication channel. Their competitive pricing with great service has helped the business. They help during urgent and critical moments and are available for the smallest help required.
Verified User
Anonymous
Chose Infobip
As a top tier aggregator, OpenMarket requires contracts to utilize their services, whereas other SaaS providers allow users to signup and start sending within a shorter amount of time. The benefit of using OpenMarket is the relationship, and the SLAs in availability they …
Best Alternatives
Aculab CloudInfobip
Small Businesses
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Score 8.9 out of 10
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Score 8.9 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Telegram
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Score 8.9 out of 10
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Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Aculab CloudInfobip
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Aculab CloudInfobip
Likelihood to Recommend
No answers on this topic
OpenMarket is well suited to support enterprise SMS at scale, with a wholesale and flexible solution. Their provisioning team is great in terms of response time, and support for their products is deeply rooted in industry and technological understanding of SMS. OpenMarket would not be well suited for small companies just starting to test the waters with SMS in a low barrier way.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • OpenMarket is very responsive and provides top-tier customer support.
  • OpenMarket is able to support large scale campaigns, in a high throughput velocity.
  • OpenMarket has industry knowledge to ensure shortcode programs are approved by the carriers in a timely manner.
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • OpenMarket does most things well. One thing they are missing is MMS capabilities on text enabled long numbers.
  • The portal for entering shortcode program briefs is kind of clunky, it would be nice is account managers took the Word document and imported it into the tool for clients.
Verified User
Anonymous
Read full review
Likelihood to Renew
No answers on this topic
Best customer success team. Newer channels to reach customers are quickly worked upon and implemented faster. Transparency with billing
Manan Shah | TrustRadius Reviewer
Manan Shah
Lead - Campaigns
Read full review
Usability
No answers on this topic
Infobip gradually introduces things sometimes which is difficult to implement
Manan Shah | TrustRadius Reviewer
Manan Shah
Lead - Campaigns
Read full review
Support Rating
No answers on this topic
- always available to provide support - don't have to raise tickets which goes in constant loop of not getting answered
Manan Shah | TrustRadius Reviewer
Manan Shah
Lead - Campaigns
Read full review
Implementation Rating
No answers on this topic
A strong roadmap involving key stakeholders can help move things faster. Be clear with volume commitments for delivery channels.
Manan Shah | TrustRadius Reviewer
Manan Shah
Lead - Campaigns
Read full review
Alternatives Considered
No answers on this topic
As a top tier aggregator, OpenMarket requires contracts to utilize their services, whereas other SaaS providers allow users to signup and start sending within a shorter amount of time. The benefit of using OpenMarket is the relationship, and the SLAs in availability they maintain. Other aggregators offer equal levels of service, so there are other shops in town selling the same thing with the same reliability.
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • OpenMarket has had a positive effect on our business in terms of providing a low-cost bulk SMS and MMS solution.
  • We are able to provide enterprise level SMS services in a reliable and cost-effective way.
  • Our business objective to have high availability, and connections with top tier aggregators is supported by our relationship with OpenMarket.
Verified User
Anonymous
Read full review
ScreenShots