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Score 7 out of 101
88 Ratings
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Score 8.9 out of 101

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Likelihood to Recommend

Aderant Handshake

The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.
David Tobin profile photo

Elasticsearch

Elasticsearch is the gold standard for text-based search. Across large data sets it performs admirably, and we will certainly make it our first choice search solution in the future. For a use case where needs are simple and regular database queries might suffice, Elasticsearch may or may not provide any benefits.
No photo available

Pros

  • The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
  • Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
  • Knowledgebase - How to's and software.
David Tobin profile photo
  • Super-fast search on millions of documents. We've got over 2 billion documents in our index and the retrieve speeds are still in the < 1-second range.
  • Analytics on top of your search. If you organize your data appropriately, Elasticsearch can serve as a distributed OLAP system
  • Elasticsearch is great for geographic data as well, including searching and filtering with geojson, and a variety of geospatial algorithms.
Anatoly Geyfman profile photo

Cons

  • Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve
David Tobin profile photo
  • Setting Java memory thresholds can be a pain for those not accustomed to things like Eden Space & Old Generation which can lead to over allocation, or more likely, under allocation. Apache Solr had a similar issue. It would be nice if the program would take an extra step and dogfood it's own advice by analyzing the system & processes to return a solid recommendation for that configuration. The proper configuration information is outlined in the documentation, it would be nice if that was automated.
  • The only health check that ElasticSearch reports back is a "red" status without any real solid information about what is going on, though its usually memory thresholds or disk I/O. I am currently on ElasticSearch 1.5 so that may have changed for newer versions. When the status goes "red", I as the administrator of the software, feel like I lose control of whats going on which should rarely happen. Something more verbose would eliminate that.
  • This is more of a critique of the ElasticStack in general. The whole top to bottom stack is starting to get feature creep with things that are better suited in other software and increasing the barrier for entry for people to get started with setting up a robust logging infrastructure. ElasticSearch as a storage search engine, is pretty streamlined, but I can see that the tools that comprise the ELK Stack are going to require a certification with constant study at some point. During major release for Logstash a while back, it literally took a month to learn a new language because Elastic completely changed the syntax. For a medium sized organization of only a couple of admins, that is a pretty high bar where time is money. They really should work on refining/automating the tools & search engine they have, instead of shoehorning/changing things on to an already rock solid foundation.
Colby Shores profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Elasticsearch10.0
Based on 1 answer
We're pretty heavily invested in ElasticSearch at this point, and there aren't any obvious negatives that would make us reconsider this decision.
Aaron Gussman profile photo

Usability

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Elasticsearch10.0
Based on 1 answer
To get started with Elasticsearch, you don't have to get very involved in configuring what really is an incredibly complex system under the hood. You simply install the package, run the service, and you're immediately able to begin using it. You don't need to learn any sort of query language to add data to Elasticsearch or perform some basic searching.If you're used to any sort of RESTful API, getting started with Elasticsearch is a breeze. If you've never interacted with a RESTful API directly, the journey may be a little more bumpy. Overall, though, it's incredibly simple to use for what it's doing under the covers.
No photo available

Implementation

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Elasticsearch9.0
Based on 1 answer
Do not mix data and master roles. Dedicate at least 3 nodes just for Master
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Alternatives Considered

None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.
David Tobin profile photo
The only other competitor we researched was mongo as some of our table information is stored in an XML file, but as we were doing searching we gravitated towards Elasticsearch. We knew mongo had some of the qualifications for what we wanted, but went with Elasticsearch for specifically our searches and actually used Mongo for more DB storage.
David Greenwell profile photo

Return on Investment

  • Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.
David Tobin profile photo
  • We have built out an entire service line using Elasticsearch.
  • Clients see their compliance audits eased by the Elasticsearch based products.
No photo available

Pricing Details

Aderant Handshake

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Elasticsearch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details