Adlumin, an N-able company vs. Cisco SecureX

Based on our experience, Adlumin is well-suited for high‑confidence, true‑positive security events that require rapid detection and response. When the signal is clear, especially around confirmed malicious behavior, the platform works well and adds real value through automation and SOC engagement. Adlumin has been less effective with heavy use of legitimate administrative tools such as RMM, vulnerability scanners, and scripted activity. In these scenarios, we have seen repeated false positives, hasty server isolations, and actions taken without adequate human validation, leading to operational disruption and increased alert fatigue.

Incentivized

It's well suited with any security operation center. So if someone is doing anything with security, whether it be firewalling, endpoint security whether it be email security, it's certainly suited to any type of security that can roll up security events. So this is a single pane of glass where you can view all your security events. So what it's doing is it's taking all your security silos that have historically been very difficult to manage and it's rolling everything up into one dashboard, so it makes it much easier to manage.

Incentivized

• Monitor our network from outside extrusion.
• patching end point devices.
• EDR detection dashboard.
• End point monitoring for internal issues.
• Creating task to perform computer clean up.

Incentivized

• So the product enables end users to get visibility into their security environment, not only across the Cisco products but across the third-party products as well. The product also automates detection and response. So the product really offers end-user efficiency in the security operations center.

Incentivized

• The UI is difficult to navigate
• It's hard to locate tickets and track them through the portal
• Wish there were a series of training videos or courses through the training section in the portal to become more comfortable with using the product
• Wish there was a better integration with the N-Sight dashboard to be able to better visualize or spot issues occurring

Incentivized

• Of course, many companies prefer to obtain security from the cloud; however, not all of them prefer it, which is why having a local implementation would allow these companies to also use said software as their ally for their security.
• Working with this software can be simple, that is, any threat can be visualized with greater precision, but when it comes to managing its orchestration, it is a bit complex.
• Its integration with other software can be simple but with others it is not, that is why it would be ideal if all of them could be carried out in the same way.
• Integrating with a larger number of third party software would be of great help, to further enhance the analysis and detection of threats.

Incentivized

We love the security it provides our clients and for us.

Incentivized

A number of integrations were simple to set up and well documented, but a few things were difficult or undocumented yet. Some sections feel over-complicated and others feel way too vague during the setup process. Once the onboarding is finished though, the product is very simple, but there is a learning curve at the beginning.

Incentivized

I don't remember the names of the other companies we looked into for this type of service, but Adlumin being tied to our RMM / EDR / backup vendor made it a much easier buy-in. We didn't need to go through the vendor management process, and the price tag gets lowered through multiple-service discounts :-D

Incentivized

A lot of the look and feel of both products is quite similar. There's several best practices on visualization that are followed in both and integration of common telemetry is comfortable and quick. But while Microsoft ATP offers deep insights into mostly the Microsoft environment and a limited view into other common sources, SecureX shines in all the non-client areas Microsoft's product seems lackluster in.

Incentivized

• We used to be with an MSP before I was hired, and the company spent over 20K per year for that service. With N-Able, we have reduced the cost by over half.
• I spend minimal time now patching computers because this is all automated. I sometimes have to patch a couple of machines because I missed a patch, but it has saved me a great deal of time.
• I save a great deal of time with Board Reports because they are automatically generated for me each month.

Incentivized

• It is a solution that is of great help to reduce threats and their powerful damage, thanks to its high threat identification.
• Its workflow automation saves time and money, that is, it makes possible a better performance in the team that handles corporate security because it helps them with the tasks.
• By unifying security solutions, it gives the advantage of reducing operating costs and greatly improving responses to threats.
• Their analyzes are vital to carry out a quick remediation and thus reduce the time in which the company is under threat.

Incentivized