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Adobe Brand Concierge vs. Klevu, now part of Athos Commerce

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Brand Concierge

    Score8.6 out of 10
    N/ABrand Concierge helps a brand's customers to find information quickly, and actively guides them from discovery to decision through personalized conversations.N/A

    Klevu, now part of Athos Commerce

    Score7 out of 10
    N/AKlevu was an intelligent site search solution designed to help eCommerce businesses increase onsite sales and improve the customer online shopping experience, from Klevu Oy in Espoo. The company was acquired, and merged with Searchspring to form Athos Commerce. Its capabilities are now a part of Athos Commerce.

    $499

    per month

    Pricing
    Adobe Brand ConciergeKlevu, now part of Athos Commerce
    Editions & Modules
    No answers on this topic
    AI-powered Search - Premium
    $499
    per month
    AI-powered Search - Premium Plus
    $799
    per month
    AI-powered Search + Category Navigation - Premium
    $998
    per month
    AI-powered Search + Category Navigation - Premium Plus
    1,598
    per month
    AI-powered Search + Category Navigation - Enterprise
    Contact for quote
    Offerings
    Pricing Offerings
    Adobe Brand ConciergeKlevu, now part of Athos Commerce
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
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    Adobe Brand ConciergeKlevu, now part of Athos Commerce
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    User Ratings
    Adobe Brand ConciergeKlevu, now part of Athos Commerce
    Likelihood to Recommend
    8.6
    (4 ratings)
    6.4
    (1 ratings)
    Usability
    8.4
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Brand ConciergeKlevu, now part of Athos Commerce
    Likelihood to Recommend
    Adobe
    If asked, I think I would recommend Adobe Brand Concierge to a colleague For recommendations and helping customers.
    Incentivized
    Read full review
    Discontinued Products
    I think Klevu is a great solution for brands looking to enhance their website. They have templates that may work for brands that don't have a tech team. Their product offering can also be fully customizable but this would require some development work on the brand end. Overall, would recommend them!
    Incentivized
    Read full review
    Pros
    Adobe
    • Help user to find expect product which is good for them
    • It understand users intent and interests
    Incentivized
    Read full review
    Discontinued Products
    • Great customer success team
    • Always sharing with us their latest product offering
    • Their technical support team is very helpful and willing to hop on calls with us
    Incentivized
    Read full review
    Cons
    Adobe
    • In my opinion, there is room for improvement in Adobe Brand Concierge with Links to more partner
    Incentivized
    Read full review
    Discontinued Products
    • I think you definitely need someone technical in house to help assist and customize
    • They're pretty stern on pricing
    Incentivized
    Read full review
    Usability
    Adobe
    Multi point engagement and focus on conversion
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Adobe
    • I would say both.
    Incentivized
    Read full review
    Discontinued Products
    • Seeing a 2x increase in conversion rate
    Incentivized
    Read full review
    ScreenShots