10/10 would recommend Klevu
September 02, 2021

10/10 would recommend Klevu

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klevu

We use Klevu on our D2C website. We use their enhanced search functionality to help customers find exactly what they're looking for on site, by way of many different keywords. Many of our customers search products by ingredients and before Klevu, there wasn't a way to pull in this information.
  • Great customer success team
  • Always sharing with us their latest product offering
  • Their technical support team is very helpful and willing to hop on calls with us
  • I think you definitely need someone technical in house to help assist and customize
  • They're pretty stern on pricing
  • Search Functionality
  • Seeing a 2x increase in conversion rate

Do you think Klevu delivers good value for the price?

Yes

Are you happy with Klevu's feature set?

Yes

Did Klevu live up to sales and marketing promises?

Yes

Did implementation of Klevu go as expected?

Yes

Would you buy Klevu again?

Yes

I think Klevu is a great solution for brands looking to enhance their website. They have templates that may work for brands that don't have a tech team. Their product offering can also be fully customizable but this would require some development work on the brand end. Overall, would recommend them!