Agentency vs. Tidio

Agentency

Tidio

17 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Agentency	N/A	N/A	Agentency is a no-code chatbot builder for customer service and sales. Businesses train an AI agent on their own website, documents, and product catalogue, and it answers customer questions with the source shown. When the answer isn't there, it hands off to a human with the full transcript. One agent works across the website, WhatsApp, Instagram, Messenger, Telegram, Slack, and other channels, in the customer's language, and integrates with Shopify, WooCommerce, and 15 CMS and ecommerce…	$0 per message
Tidio	Score9.8 out of 10	N/A	Tidio is a live chat app powered by a chatbot and that comes with mailing features.	$0 per month

Pricing

Agentency

Tidio

Free: $0
per message
Starter: $19
per month per message
Standard: $99
per month per message
Pro: $249
per month per message
Agency: $499
per month per message

Free: $0
life time
Starter: $29
per month
Growth: $59
per month
Plus: $749
per month
Premium: $2999
per month

Pricing Offerings
Agentency	Tidio
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

Annual plans are available at 20% discount.

All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.

Best Alternatives
	Agentency	Tidio
Small Businesses	ZoomInfo Chat Score7.9 out of 10	Fin Score8.8 out of 10
Medium-sized Companies	SAP Conversational AI (discontinued) Score6.8 out of 10	Fin Score8.8 out of 10
Enterprises	AWS Chatbot Score8.1 out of 10	Sprinklr Service Score7.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Agentency	Tidio
Likelihood to Recommend	- (0 ratings)	9.0 (2 ratings)

User Testimonials
	Agentency	Tidio
Likelihood to Recommend	Agentency No answers on this topic	Tidio Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office. Incentivized Taylor Hicks Creative Strategist Read full review
Pros	Agentency No answers on this topic	Tidio Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Cons	Agentency No answers on this topic	Tidio Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Incentivized Taylor Hicks Creative Strategist Read full review
Alternatives Considered	Agentency No answers on this topic	Tidio Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Return on Investment	Agentency No answers on this topic	Tidio Helped us get new deals from site visitors Helped us get renewals from current clients Incentivized Taylor Hicks Creative Strategist Read full review
ScreenShots	Agentency Screenshots	Tidio Screenshots