AgentTime Scheduler

AgentTime Scheduler

AgentTime Scheduler

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AgentTime Scheduler	Score 9.4 out of 10	N/A	AgentTime Scheduler is a call center workforce modeling and scheduling option, from Portage Communications.	N/A

Pricing

AgentTime Scheduler

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
AgentTime Scheduler
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	AgentTime Scheduler
Considered Both Products	AgentTime Scheduler EM Earl Minney Admissions Counselor Chose AgentTime Scheduler I think AgentTime Scheduler truly does exactly what is needed from me on a day to day. It is the only scheduler I have used since being with the company. Incentivized Helpful? Barbara Johnson Marketing Chose AgentTime Scheduler We had many problems with a similar program in the organization and we decided we are interested in another software for time schedule and some of our customers recommended AgentTime Scheduler. We then used it for testing. Our first impression was positive about the software … Incentivized Helpful?
Top Pros	Pro Data extraction Pro Different teams Pro Send messages
Top Cons	Minus Multiple reports Minus Expensive for small Minus Type of business

Best Alternatives
	AgentTime Scheduler
Small Businesses	8x8 Contact Center Score 7.6 out of 10
Medium-sized Companies	Eleveo Score 9.2 out of 10
Enterprises	Calabrio Teleopti WFM Score 7.8 out of 10
All Alternatives	View all alternatives

User Ratings
	AgentTime Scheduler
Likelihood to Recommend	8.0 (2 ratings)

User Testimonials
	AgentTime Scheduler
Likelihood to Recommend	Portage Communications Easy for employees to adjust everything on time and it has smart scheduling features as compared to other software. AgentTime Scheduler is always one step ahead of others. However, the problem encountered by customers is that they cannot manage to sign in to the system to print schedules prepared for them and we keep getting negative feedback. Incentivized Barbara Johnson Marketing Read full review
Pros	Portage Communications Customers can log in the system 7/24 without facing any problems. AgentTime has the best features and safe connections for the staff. Workers can send messages on time when the school has some class cancelations to all students. Incentivized Barbara Johnson Marketing Read full review
Cons	Portage Communications Price of it might be expensive for small business but the product can still be used by any type of business. Logging into the system is taking some time. It should be checked to see what is going on inside the system. The scheduled time which is sent via e-mail is not received on time. It may have some bug problems. Incentivized Barbara Johnson Marketing Read full review
Alternatives Considered	Portage Communications I think AgentTime Scheduler truly does exactly what is needed from me on a day to day. It is the only scheduler I have used since being with the company Incentivized EM Earl Minney Admissions Counselor Read full review
Return on Investment	Portage Communications Customers experiencing sign-in problems. Taking responses from our staff on time satisfies our customers. The software is truly confidential and safe. This is first thing what we users are looking for and AgentTime has this. Incentivized Barbara Johnson Marketing Read full review
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