Name: AgentTime Scheduler
Rating: 5 (5 reviews)
Author: Portage Communications

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Push Notifications

Text Editors

Development

Online Learning

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

App Development

Browser

Cloud Storage

Component Content Management

Data Center Infrastructure Management

Fraud Detection

Hosted Virtual Desktop

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Managed Print

Network Performance Monitoring

Process Mining

Security Awareness Training

Software Defined Storage (SDS)

Solid State Drives

Tower Servers

Virtual Desktop Infrastructure (VDI)

Virtual Private Network (VPN)

VoIP Monitoring

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Data Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Management

Email Marketing

Event Registration

Graphics

Heatmap and Session Recording

Marketing Automation

Marketing OS

Online Reputation Management

Real-Time Interaction Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

eCommerce

Sales

Assisted Living

Car Rental

Church Management

Construction Accounting

Jail Management

Vertical-Specific

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AgentTime Scheduler is a call center workforce modeling and scheduling option, from Portage Communications.

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Genesys Cloud CX 1 - Voice

Genesys Cloud CX 2 - Digital

Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Genesys Cloud CX

Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording.

Core

Premium

Optimum

Ultimate

Digital

Five9

AgentTime Scheduler

Call Center Workforce Optimization

AgentTime Scheduler Call Center Worforce Management

Likelihood to Recommend

Portage Communications

Admissions Counselor

AgentTime Scheduler 2022-02-23 15:06:24

Percolate, now part of Seismic

ActiveCollab

ProWorkflow

SenseQuiet Inventory, no longer available

AgentTime Scheduler 2018-03-29 09:59:15

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Multiple reports

Expensive for small

Type of business

Scheduled time

E mail

Easy learning

Data extraction

Different teams

Send messages

Appointment reminders

Calendar sync

Client management

Home

Call Center Workforce Optimization Software

Agent Time Scheduler helps with creating schedules for the workers in my company. It helps employees like myself schedule meetings, and different event, along with schedules.

Appointment Reminders
Personal Calendar Sync
Client Management

It has helped me with staying on top of meetings

We are using this system to control and monitor our activities with customers. It has an interface that is easy to learn and has fast analysis. We decided to use AgentTime and we found this software very intuitive and easy for any organization. This program is fit for any small-big or medium businesses. This is the best side of it because many products are not fit for small businesses but AgentTime is. This software allows our customers to schedule whenever they want. They can log in the system in anytime 7/24.

Customers can log in the system 7/24 without facing any problems.
AgentTime has the best features and safe connections for the staff.
Workers can send messages on time when the school has some class cancelations to all students.

Price of it might be expensive for small business but the product can still be used by any type of business.
Logging into the system is taking some time. It should be checked to see what is going on inside the system.
The scheduled time which is sent via e-mail is not received on time. It may have some bug problems.

Customers experiencing sign-in problems.
Taking responses from our staff on time satisfies our customers.
The software is truly confidential and safe. This is first thing what we users are looking for and AgentTime has this.

AgentTime Scheduler

Overview

What is AgentTime Scheduler?