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AgentTime Scheduler is a call center workforce modeling and scheduling option, from Portage Communications.Great time scheduler for education companies.We are using this system to control and monitor our activities with customers. It has an interface that is easy to learn and has fast analysis. We decided to use AgentTime and we found this software very intuitive and easy for any organization. This program is fit for any small-big or medium businesses. This is the best side of it because many products are not fit for small businesses but AgentTime is. This software allows our customers to schedule whenever they want. They can log in the system in anytime 7/24.,Customers can log in the system 7/24 without facing any problems. AgentTime has the best features and safe connections for the staff. Workers can send messages on time when the school has some class cancelations to all students.,Price of it might be expensive for small business but the product can still be used by any type of business. Logging into the system is taking some time. It should be checked to see what is going on inside the system. The scheduled time which is sent via e-mail is not received on time. It may have some bug problems.,8,Customers experiencing sign-in problems. Taking responses from our staff on time satisfies our customers. The software is truly confidential and safe. This is first thing what we users are looking for and AgentTime has this.,,ProWorkflow, ActiveCollab, Percolate
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AgentTime Scheduler
2 Ratings
Score 8.7 out of 101
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AgentTime Scheduler Reviews

AgentTime Scheduler
2 Ratings
Score 8.7 out of 101
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Barbara Johnson profile photo
March 30, 2018

AgentTime Scheduler Review: "Great time scheduler for education companies."

Score 8 out of 10
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We are using this system to control and monitor our activities with customers. It has an interface that is easy to learn and has fast analysis. We decided to use AgentTime and we found this software very intuitive and easy for any organization. This program is fit for any small-big or medium businesses. This is the best side of it because many products are not fit for small businesses but AgentTime is. This software allows our customers to schedule whenever they want. They can log in the system in anytime 7/24.
  • Customers can log in the system 7/24 without facing any problems.
  • AgentTime has the best features and safe connections for the staff.
  • Workers can send messages on time when the school has some class cancelations to all students.
  • Price of it might be expensive for small business but the product can still be used by any type of business.
  • Logging into the system is taking some time. It should be checked to see what is going on inside the system.
  • The scheduled time which is sent via e-mail is not received on time. It may have some bug problems.
Easy for employees to adjust everything on time and it has smart scheduling features as compared to other software. AgentTime Scheduler is always one step ahead of others. However, the problem encountered by customers is that they cannot manage to sign in to the system to print schedules prepared for them and we keep getting negative feedback.
Read Barbara Johnson's full review

AgentTime Scheduler Scorecard Summary

About AgentTime Scheduler

AgentTime Scheduler is a call center workforce modeling and scheduling option, from Portage Communications.

AgentTime Scheduler Technical Details

Operating Systems: Unspecified
Mobile Application:No