Skip to main content
TrustRadius
AgentTime Scheduler

AgentTime Scheduler

Overview

What is AgentTime Scheduler?

AgentTime Scheduler is a call center workforce modeling and scheduling option, from Portage Communications.

Read more

Learn from top reviewers

Choose AgentTime Scheduler!

Rating: 8 out of 10
February 25, 2022
IncentivizedVetted ReviewVerified User
Agent Time Scheduler helps with creating schedules for the workers in my company. It helps employees like myself schedule meetings, and different event, along with schedules.
Continue reading
Earl Minney
Employee - Sales
Admissions Counselor
2u

Great time scheduler for education companies.

Rating: 8 out of 10
March 30, 2018
IncentivizedVetted ReviewVerified User
We are using this system to control and monitor our activities with customers. It has an interface that is easy to learn and has fast analysis. We decided to use AgentTime and...
Continue reading
Barbara Johnson
Employee - Marketing
Marketing
cymacor
AgentTime Scheduler1 year of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing
AgentTime Scheduler

AgentTime Scheduler

N/A
Unavailable

What is AgentTime Scheduler?

AgentTime Scheduler is a call center workforce modeling and scheduling option, from Portage Communications.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

1 person also want pricing

Alternatives Pricing

NICE CXone

NICE CXone

$71
per month per user
What is NICE CXone?

NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management,…

Talkdesk

Talkdesk

$85
per month per user
What is Talkdesk?

Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.

Return to navigation

Product Demos

AgentTime Scheduler Call Center Worforce Management

YouTube
Return to navigation

Product Details

What is AgentTime Scheduler?

AgentTime Scheduler Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(5)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why

Choose AgentTime Scheduler!

Rating: 8 out of 10
Incentivized
February 25, 2022
EM
Earl Minney
Admissions Counselor
2u (E-Learning, 1001-5000 employees)
Vetted Review
Verified User
Use Cases and Deployment Scope
Agent Time Scheduler helps with creating schedules for the workers in my company. It helps employees like myself schedule meetings, and different event, along with schedules.
Pros and Cons
  • Appointment Reminders
  • Personal Calendar Sync
  • Client Management
Likelihood to Recommend
There was a time where I forgot a meeting. 10 minutes prior to the meeting I was notified which truly saved me.
Most Important Features
  • Appointment Reminder
  • Scheduling
Return on Investment
  • It has helped me with staying on top of meetings
Alternatives Considered
I think AgentTime Scheduler truly does exactly what is needed from me on a day to day. It is the only scheduler I have used since being with the company.

Great time scheduler for education companies.

Rating: 8 out of 10
Incentivized
March 30, 2018
Use Cases and Deployment Scope
We are using this system to control and monitor our activities with customers. It has an interface that is easy to learn and has fast analysis. We decided to use AgentTime and we found this software very intuitive and easy for any organization. This program is fit for any small-big or medium businesses. This is the best side of it because many products are not fit for small businesses but AgentTime is. This software allows our customers to schedule whenever they want. They can log in the system in anytime 7/24.
Pros and Cons
  • Customers can log in the system 7/24 without facing any problems.
  • AgentTime has the best features and safe connections for the staff.
  • Workers can send messages on time when the school has some class cancelations to all students.
Likelihood to Recommend
Easy for employees to adjust everything on time and it has smart scheduling features as compared to other software. AgentTime Scheduler is always one step ahead of others. However, the problem encountered by customers is that they cannot manage to sign in to the system to print schedules prepared for them and we keep getting negative feedback.
Return on Investment
  • Customers experiencing sign-in problems.
  • Taking responses from our staff on time satisfies our customers.
  • The software is truly confidential and safe. This is first thing what we users are looking for and AgentTime has this.
Alternatives Considered
We had many problems with a similar program in the organization and we decided we are interested in another software for time schedule and some of our customers recommended AgentTime Scheduler. We then used it for testing. Our first impression was positive about the software after spending 3 weeks and immediately we started to use it in the whole organization.
Other Software Used
Return to navigation