AgentVoice vs. Genesys IVR

AgentVoice

AgentVoice

0 Reviews and Ratings

Genesys IVR

Genesys IVR

11 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AgentVoice	Score 0.0 out of 10	N/A	AgentVoice is an AI voice platform built for businesses that want production-ready agents without the complexity or runaway costs of developer-first tools. Unlike platforms that only provide scaffolding, AgentVoice agents come ready to work on day one: they remember past conversations, integrate securely with a CRM and scheduling tools, and take real action across workflows. They are designed to make natural sounding calls with human-like cadence, tone, and turn…	$300 per month
Genesys IVR	Score 4.8 out of 10	N/A	Genesys provides IVR (interactive voice response) products and services.	N/A

Pricing

AgentVoice

Genesys IVR

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
AgentVoice	Genesys IVR
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	AgentVoice	Genesys IVR

Best Alternatives
	AgentVoice	Genesys IVR
Small Businesses	RingCentral Contact Center Score 8.1 out of 10	RingCentral Contact Center Score 8.1 out of 10
Medium-sized Companies	Zoom Contact Center Score 8.3 out of 10	Zoom Contact Center Score 8.3 out of 10
Enterprises	Verint Speech and Text Analytics Score 8.4 out of 10	Verint Speech and Text Analytics Score 8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	AgentVoice	Genesys IVR
Likelihood to Recommend	- (0 ratings)	9.3 (2 ratings)

User Testimonials
	AgentVoice	Genesys IVR
Likelihood to Recommend	AgentVoice No answers on this topic	Genesys Genesys IVR is an industry-leading IVR application. IVR is one of the core features of a contact center system and Genesys IVR plays an important role in Genesy's offering. The capability to customize it using code, and its ability to write complex backend logic, makes it a very powerful application capable of providing the end-users a plethora of options and enhancing the end-users CX. Incentivized Verified User Anonymous Read full review
Pros	AgentVoice No answers on this topic	Genesys Route large volume of clients to the correct queue Enable customization of IVR messages and routing Enable flexibility to control which specific clients get routed to with teams or agents. Incentivized Verified User Anonymous Read full review
Cons	AgentVoice No answers on this topic	Genesys UI Could be made more user friendly Better reporting capabilities Code Versioning Incentivized Verified User Anonymous Read full review
Alternatives Considered	AgentVoice No answers on this topic	Genesys Tested this software. I did not find it met our business needs Incentivized Verified User Anonymous Read full review
Return on Investment	AgentVoice No answers on this topic	Genesys Enhanced CX A useful touchpoint in the customer journey Taking Digital Banking to the next level Incentivized Verified User Anonymous Read full review
ScreenShots	AgentVoice Screenshots