TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AI Answering

    N/AN/AAI Answering is a 24/7 AI call center that handles inbound calls, outbound follow-ups, intake, lead qualification, appointment scheduling, and call routing. Unlike tools focused only on answering calls, it supports the full call workflow from first contact through follow-up. Businesses can configure scripts, intake flows, routing rules, business hours, and human escalation around the way their team operates.

    $197

    Tidio

    Score9.6 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    AI AnsweringTidio
    Editions & Modules
    No answers on this topic
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    AI AnsweringTidio
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
    Best Alternatives
    AI AnsweringTidio
    Small Businesses
    Fin
    Score8.8 out of 10
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    Medium-sized Companies
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    Fin
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    Enterprises
    Sprinklr Service
    Score7.9 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    AI AnsweringTidio
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    AI AnsweringTidio
    Likelihood to Recommend
    AI Answering
    No answers on this topic
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Pros
    AI Answering
    No answers on this topic
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Cons
    AI Answering
    No answers on this topic
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Alternatives Considered
    AI Answering
    No answers on this topic
    Tidio
    Incentivized
    Read full review
    Return on Investment
    AI Answering
    No answers on this topic
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    ScreenShots

    AI Answering Screenshots

    Screenshot of AI Answering homepage showcasing its 24/7 AI call center, inbound and outbound call handling, lead capture, appointment scheduling, live call transcripts, and AI voice agent dashboard.

    Tidio Screenshots

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