AI Shift VoiceAgent vs. Phone.com

AI Shift VoiceAgent

Phone.com

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AI Shift VoiceAgent	Score 8.1 out of 10	N/A	Japanese company AI Shift offers VoiceAgent, the company's conversation chatbot and AI answering assistant.	N/A
Phone.com	Score 10.0 out of 10	N/A	Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.	$12.99 per month

Pricing

AI Shift VoiceAgent

Phone.com

Editions & Modules

No answers on this topic

IP Phone Connection: $4.99
per month, per device
Phone Numbers: $4.99
per month
Call Recording: $7.99
per month
Basic Users: $12.99
per user, per month
Plus Users: $19.99
per user, per month
Pro Users: $29.99
per user, per month
Lice Receptionist: Starting at $90
per month
Global Phone Numbers: Starting at $4.99
per month
International Dialing: Vary Rates

Offerings

Pricing Offerings
AI Shift VoiceAgent	Phone.com
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.

More Pricing Information

Community Pulse
	AI Shift VoiceAgent	Phone.com

Features

AI Shift VoiceAgent

Phone.com

Cloud PBX

Comparison of Cloud PBX features of Product A and Product B
	AI Shift VoiceAgent - Ratings	Phone.com 10.0 2 Ratings 23% above category average
Hosted PBX	00 Ratings	10.02 Ratings
Multi-level Interactive Voice Response (IVR)	00 Ratings	10.02 Ratings
User templates	00 Ratings	10.02 Ratings
Call reports	00 Ratings	10.02 Ratings
Directory of employee names	00 Ratings	10.02 Ratings

Call Management

Comparison of Call Management features of Product A and Product B
	AI Shift VoiceAgent - Ratings	Phone.com 10.0 2 Ratings 18% above category average
Answering rules	00 Ratings	10.02 Ratings
Call recording	00 Ratings	10.02 Ratings
Call park	00 Ratings	10.01 Ratings
Call screening	00 Ratings	10.02 Ratings
Message alerts	00 Ratings	10.02 Ratings

VoIP system collaboration

Comparison of VoIP system collaboration features of Product A and Product B
	AI Shift VoiceAgent - Ratings	Phone.com 10.0 1 Ratings 23% above category average
Audio conferencing	00 Ratings	10.01 Ratings
Instant messaging	00 Ratings	10.01 Ratings

Mobile apps

Comparison of Mobile apps features of Product A and Product B
	AI Shift VoiceAgent - Ratings	Phone.com 10.0 2 Ratings 22% above category average
Mobile app for iOS	00 Ratings	10.01 Ratings
Mobile app for Android	00 Ratings	10.01 Ratings

Best Alternatives
	AI Shift VoiceAgent	Phone.com
Small Businesses	Gorgias Score 8.3 out of 10	CloudTalk Score 7.4 out of 10
Medium-sized Companies	Zoom Contact Center Score 8.7 out of 10	CloudTalk Score 7.4 out of 10
Enterprises	Genesys Cloud CX Score 8.8 out of 10	Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	AI Shift VoiceAgent	Phone.com
Likelihood to Recommend	10.0 (1 ratings)	10.0 (2 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	AI Shift VoiceAgent	Phone.com
Likelihood to Recommend	AI Shift I would recommend AI Messenger Chatbot to my colleague. It will be helpful to them especially when they want or to search something. It also helps to generate AI images that look so real. It helps also to enhance our customer service and to show more empathy. It helps lot in different ways. Incentivized Verified User Anonymous Read full review	Phone.com Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features. Incentivized Bill Artinger Support Lead Read full review
Pros	AI Shift Automotive conversation. Generate AI images. Enhance engagement. Incentivized Verified User Anonymous Read full review	Phone.com Customer service and live chat are amazing Simple, straight forward Easy to setup Affordable Incentivized Carlos Crameri CEO (Chief Executive Officer) Read full review
Cons	AI Shift No answers on this topic	Phone.com Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes Incentivized Bill Artinger Support Lead Read full review
Usability	AI Shift I will give 10/10. For me, it became 24/7 AI chat support. It also helps to improve customer satisfaction because it enhances our customer service skills. It helps us to become an effective customer service support. It became our partner and guide at work. I love every feature on this bot. Incentivized Verified User Anonymous Read full review	Phone.com No answers on this topic
Return on Investment	AI Shift Customer interaction. AI chat support 24/7. Incentivized Verified User Anonymous Read full review	Phone.com Reduced cost and improved our efficiency - all reps love it. Incentivized Carlos Crameri CEO (Chief Executive Officer) Read full review
ScreenShots		Phone.com Screenshots