Phone.com is perfect for my small business
May 26, 2021

Phone.com is perfect for my small business

Carlos Crameri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Phone.com

We use Phone.com for all our employees for our local number and our toll free number. It's extremely useful because we literally pay less than $20 per phone line and can easily be synced to our phone. This saves us thousands of dollars compared to other companies. In addition, their customer live chat support is amazing. They set everything up for us, including queue calling, voicemail and hold music.

Pros

  • Customer service and live chat are amazing
  • Simple, straight forward
  • Easy to setup
  • Affordable

Cons

  • Nothing is needed - best phone company out there
  • Reduced cost and improved our efficiency - all reps love it.

Do you think Phone.com delivers good value for the price?

Yes

Are you happy with Phone.com's feature set?

Yes

Did Phone.com live up to sales and marketing promises?

Yes

Did implementation of Phone.com go as expected?

Yes

Would you buy Phone.com again?

Yes

Phone.com is perfect for small businesses and any business going remote.

Phone.com Feature Ratings

10.0
Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
10.0
Answering rules
10
Call recording
10
Call park
Not Rated
Call screening
10
Message alerts
10
10.0
Video conferencing
Not Rated
Audio conferencing
10
Video screen sharing
Not Rated
Instant messaging
10
10.0
Mobile app for iOS
10
Mobile app for Android
Not Rated

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