OmniTouch Contact Center Standard Edition vs. Nicereply
OmniTouch Contact Center Standard Edition vs. Nicereply
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OmniTouch | N/A | Alcatel-Lucent presents the OmniTouch Contact Center Standard Edition as a scalable and reliable contact center solution for up to 7,000 agents, and for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities. | N/A | |
 Nicereply | N/A | Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net… | $39 Up to 3 agents and 100 responses / month |
| OmniTouch Contact Center Standard Edition | Nicereply | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | All features All integrations Unlimited number of surveys Unlimited surveys sent | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| OmniTouch Contact Center Standard Edition | Nicereply | |
|---|---|---|
| Small Businesses |  CloudTalk Score 7.5 out of 10 |  Sogolytics Score 9.0 out of 10 |
| Medium-sized Companies | CloudTalk Score 7.5 out of 10 |  CustomerSuccessBox Score 9.5 out of 10 |
| Enterprises |  Bright Pattern Contact Center Score 8.4 out of 10 |  Quadient Inspire Score 9.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| OmniTouch Contact Center Standard Edition | Nicereply | |
|---|---|---|
| ScreenShots | Nicereply Screenshots    |