Alert Rental vs. Rentrax

Alert is very suited to the rental industry in general. We struggled a bit at the beginning with multiple locations for the rental business but eventually were able to make that work very well for us, especially helpful when tracking profit for each location. It is less suited to the wholesale business that is also owned here, but there have been ways to make it work for that as well. Overall, Alert is fairly user-friendly and reasonably easy to learn.

• Posting payments whether by cash, credit card, checks or electronic bank transfers.
• Provides accurate aging reports so it's always clear who is behind in payments.
• Easy to manage steps for billing via email or paper invoices.

• There are some payments that can be deleted and others that cannot; would prefer some features carried across the board.
• An easier method to transfer payments from one account or ticket to another.
• More specific parameters available for some of the reports.

I am only experienced in using Alert. Why would we try anything else!

• Alert has helped us to keep track of our substantial inventory and has been beneficial in upselling customers.
• Alert has enabled us to keep track of payments and delinquencies to keep good customers and weed out the bad.
• Alert has enabled us to keep track of the hard workers in the organization to be able to reward good employees.