ALERT WORKS WELL FOR RENTAL INDUSTRY
August 14, 2022

ALERT WORKS WELL FOR RENTAL INDUSTRY

Jaye Schweitzer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Alert Rental

As accounts receivable, I use it to track payments, post payments, bill customers, and provide commissions to customers for three businesses owned by our officers. I can also answer inquiries about invoices, customers, and their credit history. I use it daily, most of the day, and find it to be successful in most instances. I also print reports daily on all transactions as well as monthly reports used to balance our general ledger and bank account.

Pros

  • Posting payments whether by cash, credit card, checks or electronic bank transfers.
  • Provides accurate aging reports so it's always clear who is behind in payments.
  • Easy to manage steps for billing via email or paper invoices.

Cons

  • There are some payments that can be deleted and others that cannot; would prefer some features carried across the board.
  • An easier method to transfer payments from one account or ticket to another.
  • More specific parameters available for some of the reports.
  • Easy billing
  • Easy tracking of payments
  • Able to handle a large inventory
  • Alert has helped us to keep track of our substantial inventory and has been beneficial in upselling customers.
  • Alert has enabled us to keep track of payments and delinquencies to keep good customers and weed out the bad.
  • Alert has enabled us to keep track of the hard workers in the organization to be able to reward good employees.
I am only experienced in using Alert. Why would we try anything else!

Do you think Alert Rental delivers good value for the price?

Yes

Are you happy with Alert Rental's feature set?

Yes

Did Alert Rental live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Alert Rental go as expected?

I wasn't involved with the implementation phase

Would you buy Alert Rental again?

Yes

Alert is very suited to the rental industry in general. We struggled a bit at the beginning with multiple locations for the rental business but eventually were able to make that work very well for us, especially helpful when tracking profit for each location. It is less suited to the wholesale business that is also owned here, but there have been ways to make it work for that as well. Overall, Alert is fairly user-friendly and reasonably easy to learn.

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