Likelihood to Recommend AlertOps is best suited for service delivery companies, as it tracks the whole process and create alerts if any ambiguity is there giving the time to respected personnel to resolve and manage the same issue to ensure the smooth processing. It even escalate alerts to different teams creating s consistent coordination between teams and saves a lot of time.
Read full review Pros Manage and Resolve IT incidents Schedules call and escalation to professionals with respect to incidents Save times by recognizing and resolving the issues Read full review Cons Notifications alert can be a little late at times User Interface can be quite confusing to new users Some alerts are generated unnecessarily. Read full review Alternatives Considered Although all the other products are also great but AlertOps has same and infact some better functionalities at less and better prices than other tools. AlertOps also offers free trail version which allows the users to take the demo and have a better understanding of the product which is not available in most of the other products available out there.
Read full review Return on Investment Positive as it saves a lot of time Positive as issues are resolved and managed on time Positive as it is not that expensive Positive as integration to any third party tool is well suited Read full review ScreenShots