AlertOps!!!
December 28, 2022
AlertOps!!!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with AlertOps
As I am a part of presales, I consult other companies to use AlertOps in order to manage IT incidents and save times. In fact , my company uses the same software to manage and resolve the IT incidents win call scheduling, excalations etc. with all the other features that it has to offer.
- Manage and Resolve IT incidents
- Schedules call and escalation to professionals with respect to incidents
- Save times by recognizing and resolving the issues
- Notifications alert can be a little late at times
- User Interface can be quite confusing to new users
- Some alerts are generated unnecessarily.
- Creating alerts for incident response
- Escalation feature
- Whole organization is coordinated because of AlertOps
- Positive as it saves a lot of time
- Positive as issues are resolved and managed on time
- Positive as it is not that expensive
- Positive as integration to any third party tool is well suited
Although all the other products are also great but AlertOps has same and infact some better functionalities at less and better prices than other tools. AlertOps also offers free trail version which allows the users to take the demo and have a better understanding of the product which is not available in most of the other products available out there.
Do you think AlertOps delivers good value for the price?
Yes
Are you happy with AlertOps's feature set?
Yes
Did AlertOps live up to sales and marketing promises?
Yes
Did implementation of AlertOps go as expected?
I wasn't involved with the implementation phase
Would you buy AlertOps again?
Yes