TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alpha Serve

    Score7 out of 10
    N/AAlpha Serve, now part of Tempo, creates enterprise-grade connectors and apps for ServiceNow, Atlassian and Shopify to help companies and users increase the authentication security level, benefit from BI connectors and easier data exports.N/A
    Pricing
    Alpha Serve
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Alpha Serve
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Alpha Serve
    Considered Both Products
    Tempo
    Chose Alpha Serve
    Integrated user interface similar to ServiceNow along with multiple filtering options and export the report. Different role for administrative task and to view only roles for end users. Incremental refresh helped in load balance by getting only the new or changed data. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Alpha Serve
    Likelihood to Recommend
    7.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    User Testimonials
    Alpha Serve
    Likelihood to Recommend
    Tempo
    No code and prebuilt templates are very easy and convenient for anyone without programming skills to adopt and use it. User Interface and Role based reporting helps business and application users for their specific reporting needs. For day-to-day activities where only, few reports are needed this tool felt as less appropriate
    Incentivized
    Read full review
    Pros
    Tempo
    • Advanced Filtering Options
    • Convenient User Interface
    • Different User Roles
    Incentivized
    Read full review
    Cons
    Tempo
    • Frequency of Data Refresh
    • Pricing
    • Reliable Support
    Incentivized
    Read full review
    Usability
    Tempo
    Simplicity of the API is easy any developer for the initial API integration and HTTPS for the secure and encryption of the data. Various data applications can be combined for consolidated reporting and exporting capabilities of the report. Added advantage is using the incremental refresh, which only sends the new or changed data.
    Incentivized
    Read full review
    Alternatives Considered
    Tempo
    Integrated user interface similar to ServiceNow along with multiple filtering options and export the report. Different role for administrative task and to view only roles for end users. Incremental refresh helped in load balance by getting only the new or changed data. Consolidated reports for various business applications and HTTPS layer for sending the data.
    Incentivized
    Read full review
    Return on Investment
    Tempo
    • Pre-built templates
    • User Interface
    • Cost is the negative impact
    Incentivized
    Read full review
    ScreenShots