ALTO Exchange vs. Emburse Chrome River Invoice

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers

• Easy to use with little to no navigational training needed for most users.
• Being able to add our own compliance rules eliminates the back and forth between creator and approver.
• Invoices can be created, approved, and paid within hours.
• Normally, our processing time is two or three days. Before Emburse Chrome River Invoice, it was up to two weeks.
• Easily upload receipts/invoices into the system using email or the application SNAP. No need to have a scanner.

Incentivized

• Clean easy to navigate interface
• Excellent and accurate customer service
• Easy to get activated for both customer and vendor relations

• Look for duplicate invoice numbers
• Export into the current ERP system to initiate the check
• Create an error report to view if the address is not correct in the system

Incentivized

• When submitting an invoice and error is generated the error is not too clear on how to fix the issue
• Ability to scan or upload PDF invoice to customer
• Email confirmation that invoice has been successfully submitted

• Accessing invoice history
• Reporting

Incentivized

N/A this was setup by my customer for us to use

We were previously using paper check requests or Jaeger for invoicing payments. We do still use them for anything other than travel. However, all travel-related items are processed through Emburse Chrome River Invoice--we are hopeful that in the future we will navigate to processing all payments in Emburse Chrome River.

Incentivized

• Too early to tell just started using it

• No more lost campus mail
• No more staff walking documents through approvals
• No more scanning
• No more file storage needed
• No more multiple copies of the same information in several departments

Incentivized