Item: Emburse Chrome River Invoice
Rating: 9
Author: Lorrie Black

Overall Satisfaction with Emburse Chrome River Invoice

Use Cases and Deployment Scope

We use Emburse Chrome River Invoice for non-PO payments in our organization. Electronic routing solved the problems of paper being passed from office to office for wet signatures. We have gone from up to two weeks from submission to payment to as little as one day. We were able to build rules based on our policies, allowing our users to submit a correct request for payment the first time.

Pros and Cons

Pros

Electronic Routings
Submit Compliance and Violation rules
Mobile Application
Adding Receipts

Cons

Accessing invoice history
Reporting

Most Important Features

Submit compliance rules
Electronic routings
Completely paperless process

Return on Investment

No more lost campus mail
No more staff walking documents through approvals
No more scanning
No more file storage needed
No more multiple copies of the same information in several departments

Alternatives Considered

We had a home grown paper intensive form.

Key Insights

Do you think Emburse Chrome River Invoice delivers good value for the price?

Yes

Are you happy with Emburse Chrome River Invoice's feature set?

Yes

Did Emburse Chrome River Invoice live up to sales and marketing promises?

Yes

Did implementation of Emburse Chrome River Invoice go as expected?

Yes

Would you buy Emburse Chrome River Invoice again?

Yes

Likelihood to Recommend

Easy to use with little to no navigational training needed for most users.
Being able to add our own compliance rules eliminates the back and forth between creator and approver.
Invoices can be created, approved, and paid within hours.

Normally, our processing time is two or three days. Before Emburse Chrome River Invoice, it was up to two weeks.

Easily upload receipts/invoices into the system using email or the application SNAP. No need to have a scanner.

Comments

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Electronic Routing is just part of the appeal