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Amadeus Cloud Property Management vs. Guestara

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amadeus Cloud Property Management

    Score10 out of 10
    N/AGlobal IT company Amadeus offers their PMS system, the Amadeus Property Management platform, a cloud-based hotel management system oriented towards the needs of larger multi-site hotel chains.N/A

    Guestara

    N/AN/AGuestara is a guest management platform for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups. It manages the full guest journey, from booking to post-stay, and runs on top of a property's existing PMS rather than replacing it, integrating with systems such as Cloudbeds, Oracle OPERA, Mews, Apaleo, Yanolja Cloud and Guesty. Key capabilities Guestara combines several guest-facing functions in one platform: AI-powered ID…

    $99

    per month (minimum package)

    Pricing
    Amadeus Cloud Property ManagementGuestara
    Editions & Modules
    No answers on this topic
    Power
    $2.50
    per month per room
    Premium
    $4.50
    per month per room
    Enterprise
    $349
    per month per package
    Offerings
    Pricing Offerings
    Amadeus Cloud Property ManagementGuestara
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Guestara is priced per room, per month, billed monthly, with lower per-room rates available on quarterly and yearly prepayment. Each plan has a monthly minimum: Power from $99/month, Premium from $189/month, and Enterprise from $349/month. Short-term rental pricing differs from hotel pricing. Optional add-ons (such as the AI chatbot, additional messaging channels, smart-lock connections, and the WhatsApp marketing platform) are available on top of the base plans. Enterprise includes bespoke PMS and third-party integrations and is custom-quoted. See the pricing page for current details.
    More Pricing Information
    User Ratings
    Amadeus Cloud Property ManagementGuestara
    Likelihood to Recommend
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Amadeus Cloud Property ManagementGuestara
    Likelihood to Recommend
    Amadeus
    If a collegue is looking for a dependable tool to help him or her to manage hotel properties, I would highly recommend Amadeus Cloud Property Management. Amadeus Cloud Property Management has exceptional features that will make your check-in and check-out activities more effective and smooth. Moreover, Amadeus Cloud Property Management is easy to use.
    Incentivized
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    Guestara
    No answers on this topic
    Pros
    Amadeus
    • Amadeus Cloud Property Management fastens our hotel business operations.
    • Amadeus Cloud Property Management streamlines hotel bookkeeping, housekeeping, and reservations.
    • Amadeus Cloud Property Management saves us time and money.
    Incentivized
    Read full review
    Guestara
    No answers on this topic
    Cons
    Amadeus
    • Amadeus Cloud Property Management's customer support team responds slowly.
    Incentivized
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    Guestara
    No answers on this topic
    Usability
    Amadeus
    I will give the overall usability of Amadeus Cloud Property Management a rating of 9.8 out of 10 because it has been a sensational platform. Amadeus Cloud Property Management's interface is straightfoward and organized. Moreover, it is easy to set up everything about Amadeus Cloud Property Management, which makes everything effective for us
    Incentivized
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    Guestara
    No answers on this topic
    Return on Investment
    Amadeus
    • Amadeus Cloud Property Management makes our hotel property profitable by saving us time and money.
    • This tool fastens housekeeping and reservations for us.
    • Amadeus Cloud Property Management helps us deliver the best experiences for our customers.
    Incentivized
    Read full review
    Guestara
    No answers on this topic
    ScreenShots

    Guestara Screenshots

    Screenshot of Guests check in before arrival or in seconds on site. AI scans and verifies guest IDs, auto-fills registration, captures signatures, and syncs to your PMS. Front desk queues shrink and a full check-in takes about 30 seconds, even at peak arrivals.Screenshot of Guestara catches problems before they become public reviews. It collects feedback during the stay, flags unhappy guests so staff can recover in real time, and routes happy guests to leave public reviews.Screenshot of how Guestara lets hotels offer room upgrades, early check-in, F&B, and local experiences at the moments guests are most likely to buy, with AI recommending the right offer to the right guest.Screenshot of Guestara's unified inbox brings guest conversations from WhatsApp, email, SMS, and social channels into one shared view, so any team member can see the full history and respond without switching tools. Messages can be assigned, and a 24/7 AI chatbot handles routine guest questions and escalates to staff when needed.Screenshot of Guestara lets hotels run marketing and guest engagement directly through WhatsApp. Properties can send broadcast campaigns, promotional offers, and automated messages to guests on the channel they check most, driving direct bookings and upsells without a separate marketing tool. Messages are managed alongside other guest conversations in the same platform.Screenshot of Guestara turns a tablet or lobby terminal into a self-service check-in station. Guests scan their ID, complete registration, and provide a signature without waiting at the front desk. AI extracts and verifies the ID details and syncs them to the property's PMS, completing check-in in about 30 seconds and reducing front desk queues at peak arrival times.