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Amazon Alexa for Business (discontinued) vs. Spitch

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Amazon Alexa for Business (discontinued)

16 Reviews and Ratings

Spitch

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Alexa for Business (discontinued)

    Score8.6 out of 10
    		N/AAlexa for Business was a service that enabled organizations and employees to use Alexa to get more work done. With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks, and with Alexa devices. Amazon has pivoted away from the service, and it is not part of their product lineup any longer.

    $3

    per month per user

    Spitch

    		N/AN/ASpitch is a modular enterprise Contact Center and conversational platform that unifies voice, text, chat, and email customer service interactions. The platform combines virtual assistants, speech analytics, voice biometrics, and agent assist tooling to automate customer interactions and support live agent workflows.N/A
    Pricing
    Amazon Alexa for Business (discontinued)Spitch
    Editions & Modules
    Enrolled users
    $3
    per month per user
    Shared devices
    $7
    per month per device
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon Alexa for Business (discontinued)Spitch
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Amazon Alexa for Business (discontinued)Spitch
    Small Businesses
    No answers on this topic
    Zendesk Talk
    Score8.2 out of 10
    Medium-sized Companies
    Cortana (discontinued)
    Score7.5 out of 10
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Enterprises
    Cortana (discontinued)
    Score7.5 out of 10
    Bright Pattern Contact Center
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon Alexa for Business (discontinued)Spitch
    Likelihood to Recommend
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Amazon Alexa for Business (discontinued)Spitch
    Likelihood to Recommend
    Discontinued Products
    Virtual assistants at work are still new features and have a lot to improve. 
    The more features we have, the more we want new features. 
    In small environments we have "noise" between virtual assistants, making use inappropriate. 
    But in more distributed environments it is very good.
    We still have a lot to learn (both, us and our Alexas).
    Verified User
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    Spitch
    No answers on this topic
    Pros
    Discontinued Products
    • Communication between people on the team.
    • Interactive personal assistant.
    • Better workspace management.
    Verified User
    Read full review
    Spitch
    No answers on this topic
    Cons
    Discontinued Products
    • Could have a feature for group chats.
    • Alexa has some problems hearing nearby voices.
    • Website suggestions are irrelevant sometimes (should have user evaluation functionality for the answer, improving accuracy).
    Verified User
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    Spitch
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    We looked at two other alternatives: Google Nest and Apple. But Alexa already has popular devices that many people on the team already had in their homes. And it would be easier to integrate into the professional environment. The cost of Amazon products is also much lower, which makes the product more competitive.
    Verified User
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    Spitch
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Difficulties with technology integration.
    • Identify all possible uses.
    • We still lost a lot of time making new settings.
    Verified User
    Read full review
    Spitch
    No answers on this topic
    ScreenShots