Alexa for Business, making work lighter.
June 13, 2021

Alexa for Business, making work lighter.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Alexa for Business

Alexa for Business is a service that allows us to increase our productivity. Our team can use Alexa as a smart assistant to be more productive in meeting rooms, at their desks, and even with the Alexa devices we already use at home. We also learned to measure and increase the use of existing meeting rooms. In the current moment of the pandemic, we have better organized the workspace.
  • Communication between people on the team.
  • Interactive personal assistant.
  • Better workspace management.
  • Could have a feature for group chats.
  • Alexa has some problems hearing nearby voices.
  • Website suggestions are irrelevant sometimes (should have user evaluation functionality for the answer, improving accuracy).
  • Virtual stick notes.
  • Meeting schedules and alarms.
  • Possibility of better productivity and team communication.
  • Difficulties with technology integration.
  • Identify all possible uses.
  • We still lost a lot of time making new settings.

We looked at two other alternatives: Google Nest and Apple. But Alexa already has popular devices that many people on the team already had in their homes. And it would be easier to integrate into the professional environment.
The cost of Amazon products is also much lower, which makes the product more competitive.

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Virtual assistants at work are still new features and have a lot to improve. 
The more features we have, the more we want new features.
In small environments we have "noise" between virtual assistants, making use inappropriate.
But in more distributed environments it is very good.
We still have a lot to learn (both, us and our Alexas).