Amazon CloudSearch vs. Inbenta Enterprise Search
Amazon CloudSearch vs. Inbenta Enterprise Search
Product | Rating | Most Used By | Product Summary | Starting Price |
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Amazon CloudSearch | N/A | Amazon CloudSearch is enterprise search as a service, from Amazon Web Services. | N/A | |
Inbenta Enterprise Search | Enterprise companies (1,001+ employees) | Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support. | N/A |
Amazon CloudSearch | Inbenta Enterprise Search | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | ||||||||||||||
More Pricing Information |
Amazon CloudSearch | Inbenta Enterprise Search | |
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Top Pros | ||
Top Cons |
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Amazon CloudSearch | Inbenta Enterprise Search | |
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Small Businesses | Algolia Score 8.9 out of 10 | Algolia Score 8.9 out of 10 |
Medium-sized Companies | Guru Score 9.0 out of 10 | Guru Score 9.0 out of 10 |
Enterprises | Guru Score 9.0 out of 10 | Guru Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Amazon CloudSearch | Inbenta Enterprise Search | |
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Likelihood to Recommend | 6.0 (2 ratings) | 8.0 (1 ratings) |
Amazon CloudSearch | Inbenta Enterprise Search | |
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Likelihood to Recommend | Amazon AWS | Inbenta Technologies Inc. |
Pros | Amazon AWS | Inbenta Technologies Inc. |
Cons | Amazon AWS | Inbenta Technologies Inc. |
Alternatives Considered | Amazon AWS | Inbenta Technologies Inc. |
Return on Investment | Amazon AWS | Inbenta Technologies Inc. |
ScreenShots | Inbenta Enterprise Search Screenshots |