What users are saying about
26 Ratings
109 Ratings
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Score 8.5 out of 100
26 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Amazon CloudWatch

Ideal for monitoring AWS services and workloads. We have several of our websites entirely hosted on AWS and we're able to get a Grafana dashboard of all the relevant metrics from CloudFront, S3, EC2, RDS, and Elastic Beanstalk. This can be set up within the hour or templated on your code for infrastructure (we do this with terraform & cloud formation). By design, it isn't suited for non-AWS workloads.
Anonymous | TrustRadius Reviewer

cPanel

I would recommend cPanel as it is a good tool for a medium-sized business. The licensing costs can be a bit high but you mostly get what you pay for. If you have a bit more of a large or complex web site/structure, there is a bit of a learning curve for administrators. Once you know what you're doing, it does what it does very well.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Workload Automation

Amazon CloudWatch
cPanel
7.4
Multi-platform scheduling
Amazon CloudWatch
cPanel
6.5
Central monitoring
Amazon CloudWatch
cPanel
7.5
Logging
Amazon CloudWatch
cPanel
7.6
Alerts and notifications
Amazon CloudWatch
cPanel
7.8
Analysis and visualization
Amazon CloudWatch
cPanel
6.9
Application integration
Amazon CloudWatch
cPanel
8.0

Pros

Amazon CloudWatch

  • Managing log retention periods is very simple with CloudWatch, and can be configured on a per-group basis.
  • Monitoring host performance is very easy when coupled with the CloudWatch Agent on an EC2 instance. A simple installation and configuration replaces an entire 3rd-party host monitoring stack.
  • CloudWatch is flexible enough for not just host monitoring, but application monitoring as well. It's easy to pipe local logs up to CloudWatch and extract structured data in order to monitor and set alerts on custom app metrics.
Brian Dentino | TrustRadius Reviewer

cPanel

  • Managing Email Servers is easy and intuitive.
  • Managing FTP Servers is simple and secure.
  • Implementing Content Managers is simple and there is wide compatibility.
  • Managing websites whether through your content manager or the old-fashioned way is very easy and intuitive.
  • Inexpensive
Marouane Tohme | TrustRadius Reviewer

Cons

Amazon CloudWatch

  • CloudWatch doesn't monitor things outside of the cloud, it's not what it is intended for.
  • Billing is confusing as it bills on Dashboard, metrics called, custom metrics, etc. Hard to forecast the charge.
  • Paradigm is confusing sometimes and difficult to learn.
Anonymous | TrustRadius Reviewer

cPanel

  • The costs can be a limiting factor for some businesses if you are not using a web hosting company that uses it. I have been experimenting with Cloud hosting, which can be very daunting for the novice. There is an option to install it on the cloud but it is expensive.
Anonymous | TrustRadius Reviewer

Usability

Amazon CloudWatch

Amazon CloudWatch 7.0
Based on 2 answers
The tool collects a great deal of data, and data that's not available many other places. But the data is hidden in obscure places, and the logs are hard to read and follow. The user interface could use a heavy rework, and several companies have made a business out of scraping the data and presenting it better.
Anonymous | TrustRadius Reviewer

cPanel

cPanel 7.2
Based on 5 answers
Although it can be a little bit bloated with a lot of options and configurations, it's very straightforward to use and maintain. So it's a great option even if you don't have large experience in hosting configuration. The WHM tool is more suited to heavy users since it requires more expertise, so it has a steep learning curve to better understand how to use it.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon CloudWatch

Amazon CloudWatch 7.6
Based on 16 answers
Support is effective, and we were able to get any problems that we couldn't get solved through community discussion forums solved for us by the AWS support team. For example, we were assisted in one instance where we were not sure about the best metrics to use in order to optimize an auto-scaling group on EC2. The support team was able to look at our metrics and give a useful recommendation on which metrics to use.
Ramindu Deshapriya | TrustRadius Reviewer

cPanel

cPanel 8.7
Based on 13 answers
The support comes in the form of an extensive library of how to articles and community input. For most situations this will give you plenty of information and resources to trouble shoot. Live support really then would need to default to the hosting provider who provides the cPanel for your use.
David Faustina | TrustRadius Reviewer

Alternatives Considered

Amazon CloudWatch

I can only speak to how it's positively benefited my organization. The problem was that hosting in-house servers is no longer a cost-effective solution vs. containerization in the cloud. But once you rely on hosting servers in the cloud you need a tool to manage every aspect of that including log monitoring, resource utilization, and application performance. Amazon CloudWatch is exactly the tool you need.
Anonymous | TrustRadius Reviewer

cPanel

The direct server management tool access provided by cPanel hosting accounts is far superior to any shared or "standard" web site hosting packaged offered by any of the numerous web host providers I have used and or evaluated over the 20+ years of my experience working in the internet industry.
Jim Nelson | TrustRadius Reviewer

Return on Investment

Amazon CloudWatch

  • Scalability. Saving us cost when we can downgrade underperforming instances.
  • Great monitoring and peace of mine without always having to check logs to any services failure.
  • Support cost is high. It would be nicer if documentation would be easier to follow.
Anonymous | TrustRadius Reviewer

cPanel

  • cPanel makes back end server administration easy. This saves time and overall effort.
  • cPanel is readily available with most hosting packages. It integrates with both Apache and Nginx.
  • cPanel allows you to perform some of the same functions as WHM, but with an easier interface.
Justin Roodman | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon CloudWatch

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Amazon CloudWatch Editions & Modules

Edition
First 10,000 Metrics$0.301
Next 240,000 Metrics$0.101
Next 750,000 Metrics$0.051
Over 1,000,000 Metrics$0.021
  1. Per Metric
Additional Pricing Details
With Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.

cPanel

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

cPanel Editions & Modules

Edition
Solo$151
Admin$221
Pro32.251
Premier48.501
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon CloudWatch
8.8
cPanel
7.7

Usability

Amazon CloudWatch
7.0
cPanel
7.2

Support Rating

Amazon CloudWatch
7.6
cPanel
8.7

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