1. Home
  2. Server Management Software
  3. cPanel Reviews
  4. User Review of cPanel
Best Hosting Software I have used!
September 23, 2021

Best Hosting Software I have used!

Josh Collier, Website Designer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with cPanel

I host customer sites as well as my own sites with a VPS that uses cPanel. I have many instances of cPanel accounts on my server. I use actually WHM which has the ability to run individual cPanel accounts. I am able to make resellers and able to issue SSLs and really have full control over my litespeed hosting server. I can quickly make a new account for a new customer and then am able to deal with new instances of WordPress, emails, DNS, databases, and many other things.
  • It integrates with many software like Softaculous to easily spin up a new instance of WordPress.
  • It allows me to make emails for the domain and use the server to send and receive email.
  • It allows me to make all dns changes needed in case I am not using Cloudflare CDN.
  • It allows me to see errors that have happened on a website.
  • It allows me to look at the databases and make changes.
  • It also allows me to look and change all files on the hosting server.
  • Mainly the actual interface doesn't seem to have been updated in quite a while at least the standard one.
  • They moved to cPanel licenses per new cPanel account on the server where it was unlimited so it got quite a bit more expensive.
  • It can be quite complex so there can be a large learning curve so maybe more built in help for newbies.
  • It has made adding WordPress to the sites and getting it setup a breeze and quicker so I have time to do other things.
  • It also makes it easy for me to get a site up and running as I don't have to wait for the customer to buy hosting and give me the info all I need is for them to buy the domain and that is easy and fast and they don't have to go through all the options of hosting.
  • It has made it so I can have the sites from my company as well as the white labeled sites I create for my sister's company all with different branding.
Really there aren't many options. There is a free one that I haven't used but from what I hear is that it is very limited on functionality. I also have tried Plesk, never bought but tried it. It seemed easier in a few things but also seemed more simplistic and I like my workflow with cPanel better and it works well with litespeed server.

Do you think cPanel delivers good value for the price?

Yes

Are you happy with cPanel's feature set?

Yes

Did cPanel live up to sales and marketing promises?

Yes

Did implementation of cPanel go as expected?

Yes

Would you buy cPanel again?

Yes

I personally use it for any website hosting I do for me and others. There are a few others but I have stuck with the old tried and true and it always works for me and I know how to get around it so it has become a breeze for me. For those who are extremely new to websites and hosting or to those with very little technical know how cPanel could be very overwhelming and they might want to do like a managed WordPress hosting where they don't really have to see or deal with cPanel. I also probably wouldn't use it for straight email hosting. If you have thousands of cPanel accounts it may get very expensive and that could be a factor.

cPanel Feature Ratings

Using cPanel

For me it is quite easy to use, though it really is feature rich so if you don't know what you are doing it can be quite overwhelming and you could mess something up. I like all the features but there are plenty that I don't use. I would like to see a little better help or a large tutorial for newbies.
ProsCons
Like to use
Easy to use
Well integrated
Consistent
Feel confident using
Slow to learn
  • If you have softaculous with cPanel it is quite easy to get a WordPress installation up.
  • Making new emails are quite easy and pretty self explanatory.
  • If you know DNS using that function is pretty straightforward.
  • Their analytics for traffic are really essentially unusable. You should always use Google Analytics.
Yes - I believe it does but I only use it every once in a while and don't remember that being very great. I would always use it on my desktop or laptop, just because there are so many features fumbling through on the phone I don't see as efficient. Just stick to a computer if you can.