Amazon CloudWatch vs OpsNow

Likelihood to Recommend

Ideal for monitoring AWS services and workloads. We have several of our websites entirely hosted on AWS and we're able to get a Grafana dashboard of all the relevant metrics from CloudFront, S3, EC2, RDS, and Elastic Beanstalk. This can be set up within the hour or templated on your code for infrastructure (we do this with terraform & cloud formation). By design, it isn't suited for non-AWS workloads.

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Verified User

Professional in Finance and Accounting

Financial Services Company, 501-1000 employees

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We use OpsNow for Multi-Cloud Management (DXC and Azure) Clouds. This is the best scenario because in only one platform you can have all information about your resources such as your environments, Planning, designing, delivering, operating, and managing the cloud represents more than just infrastructure operations, project or service requests and error handling, to manage your Cloud IT from development to operation in its entirety.

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Eduin Zuloaga

IT Architecture Manager

Edenred MéxicoComputer Software, 501-1000 employees

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Feature Rating Comparison

Amazon CloudWatch

OpsNow

Cloud Management Security

Automation and Orchestration

Cost Management

Cloud Management Performance Monitoring

Governance and Compliance

Resource Management

Systems Integration

Pros

Managing log retention periods is very simple with CloudWatch, and can be configured on a per-group basis.
Monitoring host performance is very easy when coupled with the CloudWatch Agent on an EC2 instance. A simple installation and configuration replaces an entire 3rd-party host monitoring stack.
CloudWatch is flexible enough for not just host monitoring, but application monitoring as well. It's easy to pipe local logs up to CloudWatch and extract structured data in order to monitor and set alerts on custom app metrics.

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Brian Dentino

Founder

finbox.ioInternet, 1-10 employees

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Hybrid Environment Management
Advanced Monitoring
Cost optimization
Analyze and Manage Resource Usage

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Eduin Zuloaga

IT Architecture Manager

Edenred MéxicoComputer Software, 501-1000 employees

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Cons

CloudWatch doesn't monitor things outside of the cloud, it's not what it is intended for.
Billing is confusing as it bills on Dashboard, metrics called, custom metrics, etc. Hard to forecast the charge.
Paradigm is confusing sometimes and difficult to learn.

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Verified User

C-Level Executive in Information Technology

Retail Company, 1001-5000 employees

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There isn't Live Online training
Insufficient languages, for now only available English

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Eduin Zuloaga

IT Architecture Manager

Edenred MéxicoComputer Software, 501-1000 employees

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Usability

Amazon CloudWatch 7.0

Based on 2 answers

The tool collects a great deal of data, and data that's not available many other places. But the data is hidden in obscure places, and the logs are hard to read and follow. The user interface could use a heavy rework, and several companies have made a business out of scraping the data and presenting it better.

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Verified User

Professional in Information Technology

Human Resources Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Amazon CloudWatch 7.6

Based on 16 answers

Support is effective, and we were able to get any problems that we couldn't get solved through community discussion forums solved for us by the AWS support team. For example, we were assisted in one instance where we were not sure about the best metrics to use in order to optimize an auto-scaling group on EC2. The support team was able to look at our metrics and give a useful recommendation on which metrics to use.

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Ramindu Deshapriya

Lead Consultant - Technology

VirtusaComputer Software, 10,001+ employees

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OpsNow 9.0

Based on 1 answer

The general support is very good because is online and also its available during business hours. I think OpsNow doesn't have 10 because support 24/7 isn't available yet. I hope in the near future it will be available.

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Eduin Zuloaga

IT Architecture Manager

Edenred MéxicoComputer Software, 501-1000 employees

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Alternatives Considered

I can only speak to how it's positively benefited my organization. The problem was that hosting in-house servers is no longer a cost-effective solution vs. containerization in the cloud. But once you rely on hosting servers in the cloud you need a tool to manage every aspect of that including log monitoring, resource utilization, and application performance. Amazon CloudWatch is exactly the tool you need.

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Verified User

Employee in Engineering

Information Services Company, 1001-5000 employees

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Azure Monitor: Because we need to have complete control about resource consumption and also know how our systems are running.Aris: Because is very important to have our flows in a single tool.Bubble PPM: It's a good tool because is very easy manage our project with a intuitive UI.

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Eduin Zuloaga

IT Architecture Manager

Edenred MéxicoComputer Software, 501-1000 employees

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Return on Investment

Scalability. Saving us cost when we can downgrade underperforming instances.
Great monitoring and peace of mine without always having to check logs to any services failure.
Support cost is high. It would be nicer if documentation would be easier to follow.

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Verified User

Engineer in Engineering

Computer Software Company, 51-200 employees

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We save almost 1,000,000.00 USD in infrastructure
Now we have all processes centralized in a single tool

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Eduin Zuloaga

IT Architecture Manager

Edenred MéxicoComputer Software, 501-1000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Amazon CloudWatch Editions & Modules

Edition

First 10,000 Metrics	$0.30¹
Next 240,000 Metrics	$0.10¹
Next 750,000 Metrics	$0.05¹
Over 1,000,000 Metrics	$0.02¹

Per Metric

Additional Pricing Details

With Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

OpsNow Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Amazon CloudWatch

OpsNow

Amazon CloudWatch

OpsNow

Amazon CloudWatch

OpsNow

Amazon CloudWatch vs OpsNow