What users are saying about
1 Rating
109 Ratings
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Score 8.5 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

Amazon CloudWatch

Ideal for monitoring AWS services and workloads. We have several of our websites entirely hosted on AWS and we're able to get a Grafana dashboard of all the relevant metrics from CloudFront, S3, EC2, RDS, and Elastic Beanstalk. This can be set up within the hour or templated on your code for infrastructure (we do this with terraform & cloud formation). By design, it isn't suited for non-AWS workloads.
Anonymous | TrustRadius Reviewer

OpsNow

We use OpsNow for Multi-Cloud Management (DXC and Azure) Clouds. This is the best scenario because in only one platform you can have all information about your resources such as your environments, Planning, designing, delivering, operating, and managing the cloud represents more than just infrastructure operations, project or service requests and error handling, to manage your Cloud IT from development to operation in its entirety.
Eduin Zuloaga | TrustRadius Reviewer

Feature Rating Comparison

Cloud Management

Amazon CloudWatch
OpsNow
9.6
Cloud Management Security
Amazon CloudWatch
OpsNow
10.0
Automation and Orchestration
Amazon CloudWatch
OpsNow
9.0
Cost Management
Amazon CloudWatch
OpsNow
10.0
Cloud Management Performance Monitoring
Amazon CloudWatch
OpsNow
9.0
Governance and Compliance
Amazon CloudWatch
OpsNow
10.0
Resource Management
Amazon CloudWatch
OpsNow
10.0
Systems Integration
Amazon CloudWatch
OpsNow
9.0

Pros

Amazon CloudWatch

  • Managing log retention periods is very simple with CloudWatch, and can be configured on a per-group basis.
  • Monitoring host performance is very easy when coupled with the CloudWatch Agent on an EC2 instance. A simple installation and configuration replaces an entire 3rd-party host monitoring stack.
  • CloudWatch is flexible enough for not just host monitoring, but application monitoring as well. It's easy to pipe local logs up to CloudWatch and extract structured data in order to monitor and set alerts on custom app metrics.
Brian Dentino | TrustRadius Reviewer

OpsNow

  • Hybrid Environment Management
  • Advanced Monitoring
  • Cost optimization
  • Analyze and Manage Resource Usage
Eduin Zuloaga | TrustRadius Reviewer

Cons

Amazon CloudWatch

  • CloudWatch doesn't monitor things outside of the cloud, it's not what it is intended for.
  • Billing is confusing as it bills on Dashboard, metrics called, custom metrics, etc. Hard to forecast the charge.
  • Paradigm is confusing sometimes and difficult to learn.
Anonymous | TrustRadius Reviewer

OpsNow

  • There isn't Live Online training
  • Insufficient languages, for now only available English
Eduin Zuloaga | TrustRadius Reviewer

Usability

Amazon CloudWatch

Amazon CloudWatch 7.0
Based on 2 answers
The tool collects a great deal of data, and data that's not available many other places. But the data is hidden in obscure places, and the logs are hard to read and follow. The user interface could use a heavy rework, and several companies have made a business out of scraping the data and presenting it better.
Anonymous | TrustRadius Reviewer

OpsNow

No score
No answers yet
No answers on this topic

Support Rating

Amazon CloudWatch

Amazon CloudWatch 7.6
Based on 16 answers
Support is effective, and we were able to get any problems that we couldn't get solved through community discussion forums solved for us by the AWS support team. For example, we were assisted in one instance where we were not sure about the best metrics to use in order to optimize an auto-scaling group on EC2. The support team was able to look at our metrics and give a useful recommendation on which metrics to use.
Ramindu Deshapriya | TrustRadius Reviewer

OpsNow

OpsNow 9.0
Based on 1 answer
The general support is very good because is online and also its available during business hours. I think OpsNow doesn't have 10 because support 24/7 isn't available yet. I hope in the near future it will be available.
Eduin Zuloaga | TrustRadius Reviewer

Alternatives Considered

Amazon CloudWatch

I can only speak to how it's positively benefited my organization. The problem was that hosting in-house servers is no longer a cost-effective solution vs. containerization in the cloud. But once you rely on hosting servers in the cloud you need a tool to manage every aspect of that including log monitoring, resource utilization, and application performance. Amazon CloudWatch is exactly the tool you need.
Anonymous | TrustRadius Reviewer

OpsNow

Azure Monitor: Because we need to have complete control about resource consumption and also know how our systems are running.Aris: Because is very important to have our flows in a single tool.Bubble PPM: It's a good tool because is very easy manage our project with a intuitive UI.
Eduin Zuloaga | TrustRadius Reviewer

Return on Investment

Amazon CloudWatch

  • Scalability. Saving us cost when we can downgrade underperforming instances.
  • Great monitoring and peace of mine without always having to check logs to any services failure.
  • Support cost is high. It would be nicer if documentation would be easier to follow.
Anonymous | TrustRadius Reviewer

OpsNow

  • We save almost 1,000,000.00 USD in infrastructure
  • Now we have all processes centralized in a single tool
Eduin Zuloaga | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon CloudWatch

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Amazon CloudWatch Editions & Modules

Edition
First 10,000 Metrics$0.301
Next 240,000 Metrics$0.101
Next 750,000 Metrics$0.051
Over 1,000,000 Metrics$0.021
  1. Per Metric
Additional Pricing Details
With Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.

OpsNow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpsNow Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon CloudWatch
8.8
OpsNow
9.0

Usability

Amazon CloudWatch
7.0
OpsNow

Support Rating

Amazon CloudWatch
7.6
OpsNow
9.0

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