Likelihood to Recommend Well Suited B2C mobile and web apps with a high number of users. Cheaper and cost-effective. If the other pieces of the infra are already using AWS services like Lambda, S3, Pinpoint, etc. Not Suited For: Advanced use-cases (Biometrics based authentication) Email, and other MFA channels. For any use-cases needing SCIM. Customized flows of SSO, and MFA will need a layer on Lambda and other AWS services. Read full review Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey
Read full review Pros Strong integration with React.js and client-side applications Easy to bridge Cognito identities with the rest of the AWS ecosystem Easy to store user profile data directly in Cognito rather than having to build additional services/endpoints Easy integration with AWS Lambda to extend and add sophistication to the service Read full review Easy to integrate - perfect solution for search and recommendations. Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer. Improving conversion rate and the quality of the customer journey on the eCommerce. Read full review Cons Amazon Cognito has a bit of a learning curve. You need to learn its concepts and terminology. The documentation does not describe some topics comprehensively. Some Console screens would benefit from improved search and filtering options. When another AWS product (e.g., SageMaker) configures Cognito on your behalf, it is not clear what you're getting. For example, the expiration of a temporary password was configured but never communicated. Read full review A function to export dashboard reports will help ease building analytics. It's a highly technical tool. One has to have very good technical knowledge to set it up. Build more payment options other than the credit card. Read full review Usability All the features AWS Cognito offers gives the user the options they need without making it too complicated. Your customers will be happy. On the administration site usability is also great. After a small learning curve, you can setup Cognito for your usage
Read full review Support Rating AWS Support overall is poor. Your main resources are trainings and the docs, and the docs can be very confusing. Using Cognito well involves having a developer learn it deeply and help support your team in understanding it. That said, Cognito's competitors also have dismal support and even worse documentation, so while this isn't a strength for Cognito it may still be the frontrunner here.
Read full review Alternatives Considered They are ideal tools to create a secure and unique login experience for our applications. Thanks to its API authorization, Amazon Cognito ensures connections to applications that are secure.It is easy to use and provides easy access to files and applications that you need to complete your goal.
Read full review The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
Read full review Return on Investment ROI is great for Amazon Cognito Overall. It is included in the AWS Free Tier so you can use it for a good amount without paying, so the software can be tested beforehand. The paid pricing is also affordable, so a positive impact on ROI. Read full review Improved user conversion by 20% Increased revenues by 15% Reduced reliance of operations for data tracking and analysis Read full review ScreenShots