Amazon Seller Central vs. LogicBay vs. Mindmatrix Bridge

If you want to sell online, there is no more powerful platform than Amazon. Other marketplaces, like Walmart, are simply not as good at reaching a massive amount of sellers. In our experience, selling on Amazon has not detracted from standard website sales and has enabled us to tap into an entirely new market of potential buyers

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.

• Drip campaigns ready to go for several Industries

• Navigation is confusing, not intuitive.
• Creating and changing users must be done by a ticketing request.
• Horrific support, all email and overseas, rarely talk to anyone.
• There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
• There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.

There are a lot of bugs and poor design in this product.

If your product is on high demand and you find a well-built listing (if you are not the manufacturer or authorized brand representative). It is very difficult to correct listings if you are a reseller only. Seller support and seller forums are useless to get any help since seller support agents only wants to close support tickets and experienced sellers on forums are usually sarcastic.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I selected Mindmatrix solely based on the content they had available for our vertical.

• Drip campaigns can be started right away because there are prebuilt templates for our vertical.