Get Amity (discontinued) vs. Churnspotter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Get Amity (discontinued)
Score 9.2 out of 10
Small Businesses (1-50 employees)
Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.N/A
Churnspotter
Score 0.0 out of 10
N/A
Churnspotter from relatively new (2013) French big data / machine learning company PredicSis is a customer success management platform for SaaS companies and sellers of mobile apps wanting to retain customer interest and maintain subscriptions. By integrating data from Mixpanel, Stripe, and other data sources, Churnspotter searches for "churn signals" (that is, it scores user health or engagement level) and alerts the user to the presence of at risk customers needing a spot. Churnspotter can be…N/A
Pricing
Get Amity (discontinued)Churnspotter
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Get Amity (discontinued)Churnspotter
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Get Amity (discontinued)Churnspotter
Features
Get Amity (discontinued)Churnspotter
Security
Comparison of Security features of Product A and Product B
Get Amity (discontinued)
8.0
1 Ratings
9% below category average
Churnspotter
-
Ratings
Role-based user permissions8.01 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Get Amity (discontinued)
9.5
1 Ratings
9% above category average
Churnspotter
-
Ratings
API10.01 Ratings00 Ratings
Integration with Salesforce.com9.01 Ratings00 Ratings
Customer Data Extraction / Integration
Comparison of Customer Data Extraction / Integration features of Product A and Product B
Get Amity (discontinued)
9.0
1 Ratings
3% above category average
Churnspotter
-
Ratings
Product usage9.01 Ratings00 Ratings
Help desk / support tickets9.01 Ratings00 Ratings
Customer Success Management
Comparison of Customer Success Management features of Product A and Product B
Get Amity (discontinued)
9.0
1 Ratings
5% above category average
Churnspotter
-
Ratings
Customer profiles10.01 Ratings00 Ratings
Automated workflow9.01 Ratings00 Ratings
Internal collaboration8.01 Ratings00 Ratings
Customer health scoring10.01 Ratings00 Ratings
Customer segmentation8.01 Ratings00 Ratings
CSM Reporting & Analytics
Comparison of CSM Reporting & Analytics features of Product A and Product B
Get Amity (discontinued)
8.0
1 Ratings
5% below category average
Churnspotter
-
Ratings
Customer health trends6.01 Ratings00 Ratings
Engagement analytics9.01 Ratings00 Ratings
Revenue forecasting7.01 Ratings00 Ratings
Dashboards10.01 Ratings00 Ratings
Best Alternatives
Get Amity (discontinued)Churnspotter
Small Businesses
ChurnZero
ChurnZero
Score 8.5 out of 10
ChurnZero
ChurnZero
Score 8.5 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Enterprises
Gainsight CS
Gainsight CS
Score 8.8 out of 10
Gainsight CS
Gainsight CS
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Get Amity (discontinued)Churnspotter
Likelihood to Recommend
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Get Amity (discontinued)Churnspotter
Likelihood to Recommend
Discontinued Products
  • For success teams that are siloed, with a large stack to manage; it works amazingly
  • Or small teams
  • For Teams that may have a lot of revenue targets, it's hard
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Predicsis
No answers on this topic
Pros
Discontinued Products
  • Service
  • Data mapping
  • Displays data
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Predicsis
No answers on this topic
Cons
Discontinued Products
  • Some times it's too much customization
  • Better ways to take care of upsells
Read full review
Predicsis
No answers on this topic
Alternatives Considered
Discontinued Products
Amity understands that we need more than views to manage a cuatomer... you have to have a CRM.
Read full review
Predicsis
No answers on this topic
Return on Investment
Discontinued Products
  • Faster churn indicators
Read full review
Predicsis
No answers on this topic
ScreenShots

Get Amity (discontinued) Screenshots

Screenshot of Amity provides a single, shared, customizable database for all of the accounts, subscriptions, and relationships you manage.Screenshot of Make better-informed decisions with comprehensive account and people profiles that were purpose-built for customer success teams.Screenshot of To understand the entire customer lifecycle, Amity combines data from your application, website, and mobile apps with data locked in your billing, CRM, email, marketing, and support ticket systems.Screenshot of Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications.Screenshot of You’ll never be surprised because Amity provides real time insights that are tailor-made for your business.Screenshot of SmartPlaybooks™ enables your team to provide the right action at the right time.