Get Amity (discontinued) vs. Phano
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Get Amity (discontinued) | Score9.2 out of 10 | Small Businesses (1-50 employees) | Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued. | N/A |
 Phano | N/A | N/A | Phano is a Customer Success and Account Management platform that analyzes account health across usage, relationship, support, and operational signals to surface churn risk and expansion opportunities. The platform combines multiple analytical models to diagnose account conditions with confidence levels and recommended actions before renewal events. Key Capabilities Composite Diagnostic Analysis: Rather than relying on a single predictive score, Phano… | $99 per month |
| Get Amity (discontinued) | Phano | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Pricing is in EUR. The Standard plan is EUR 99/month and includes up to 100 customer accounts; beyond that, EUR 1 per additional customer account per month. Annual billing is available at EUR 990/year (2 months free). The Standard plan includes 30 hours of live meeting coaching per month, then EUR 1.50 per extra 30-minute block. A 30-day free trial is available with no credit card. Phano is headless: the intelligence is delivered through existing tools (CRM, Slack, Microsoft Teams, email, webhooks) and via API and MCP | ||||||||||||||
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| Get Amity (discontinued) | Phano | |||||||||||||||||||
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| Security |
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| Platform & Infrastructure |
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| Customer Data Extraction / Integration |
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| Customer Success Management |
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| CSM Reporting & Analytics |
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| Get Amity (discontinued) | Phano | |
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| Small Businesses |  ClientSuccess Score6 out of 10 | ClientSuccess Score6 out of 10 |
| Medium-sized Companies |  ChurnZero Score7.9 out of 10 | ChurnZero Score7.9 out of 10 |
| Enterprises |  Gainsight CS Score8.8 out of 10 | Gainsight CS Score8.8 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Get Amity (discontinued) | Phano | |
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| Likelihood to Recommend | 9.0 | - |
| Get Amity (discontinued) | Phano | |
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| Likelihood to Recommend |
| No answers on this topic |
| Pros |
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| Cons |
| No answers on this topic |
| Alternatives Considered |
| No answers on this topic |
| Return on Investment |
| No answers on this topic |
| ScreenShots | Get Amity (discontinued) Screenshots      | Phano Screenshots     |
