amoCRM is a cloud-based sales management solution designed for small to medium sized businesses. Some key features include: Webform Integration, Pipeline Management and Tasks Management.
$15
/user/month
Pricing
amoCRM
Editions & Modules
Basic
$15
/user/month
Advanced
$25.00
/user/month
Enterprise
$45
/user/month
Offerings
Pricing Offerings
amoCRM
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
No minimum amount of users.
Free set-up assistance with your own personal amoCRM expert.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Virtual Enterprise Coordinator/Educator at NYC Department of Education / Francis Lewis High School (Education Management, 201-500 employees)
Chose amoCRM
We have used Google Analytics, which is less of a direct competitor. Google Analytics does a lot more of tracking client data and engagement after it has happened. Google Analytics is not live like amoCRM can be and provide minute by minute data. This is where amoCRM has true …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
No answers on this topic
Delivers good value for the price
No answers on this topic
Happy with the feature set
No answers on this topic
Lived up to sales and marketing promises
No answers on this topic
Implementation went as expected
No answers on this topic
Features
amoCRM
Sales Force Automation
Comparison of Sales Force Automation features of amoCRM
Feature
amoCRM
8.8
2 Ratings
12% above category average
Customer data management / contact management
10.02 Ratings
Workflow management
8.42 Ratings
Opportunity management
8.02 Ratings
Integration with email client (e.g., Outlook or Gmail)
8.42 Ratings
Interaction tracking
9.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of amoCRM
Feature
amoCRM
8.4
2 Ratings
9% above category average
Call center management
8.42 Ratings
Marketing Automation
Comparison of Marketing Automation features of amoCRM
Feature
amoCRM
8.8
2 Ratings
13% above category average
Lead management
10.02 Ratings
Email marketing
7.72 Ratings
CRM Project Management
Comparison of CRM Project Management features of amoCRM
Feature
amoCRM
6.3
2 Ratings
20% below category average
Task management
8.22 Ratings
Billing and invoicing management
5.01 Ratings
Reporting
5.72 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of amoCRM
Feature
amoCRM
7.5
2 Ratings
2% below category average
Forecasting
7.22 Ratings
Pipeline visualization
10.02 Ratings
Customizable reports
5.12 Ratings
Customization
Comparison of Customization features of amoCRM
Feature
amoCRM
8.5
2 Ratings
11% above category average
Custom fields
10.02 Ratings
Scripting environment
7.01 Ratings
API for custom integration
8.42 Ratings
Security
Comparison of Security features of amoCRM
Feature
amoCRM
9.2
2 Ratings
9% above category average
Single sign-on capability
10.01 Ratings
Role-based user permissions
8.42 Ratings
Social CRM
Comparison of Social CRM features of amoCRM
Feature
amoCRM
10.0
1 Ratings
28% above category average
Social data
10.01 Ratings
Social engagement
10.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of amoCRM
Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Room for improvement would be that you need to manually integrate some of the apps for use.
Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Reasons why we chose amoCRM: 1. It's customizable, we can add custom fields and processes. 2. It has a lot of ready integrations with services we use. 3. Rich API that allows building completely custom analytics based on data from CRM. 4. UI can be customized too. We show our internal users all the data they need to work with the client.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
