Amplifinity vs. ReferralCandy

Referral leads to conversations is what we were focused on. We don't do direct sales on the site, we wanted to drive potential clients to book a call and it seemed to serve its purpose in that sense. I'd imagine that for any business that is doing direct sales and could add in rewards or a referral program to existing clients, that this would be a great platform to do so with.

Incentivized

ReferralCandy is overall a great tool that saves me time and money. Creating a referral program on your own is incredibly difficult and this tool allows for an automated system to send us an option to opt into the referral program. Their customer success team is very helpful and they're quick to get back to us when we have a question. We also love the ban feature when a customer abuses the referral program.

Incentivized

• The dashboards are great, making it easy to track source activity
• We like how we could see the referral tracking as well so we knew who to reach out to for further follow-up

Incentivized

• Integrates nicely with BigCommerce's checkout process
• Easily customizable when it comes to aesthetics
• Simple and clear admin interface

Incentivized

• I mostly see the reports as I'm not using the platform directly, but haven't heard any complaints thus far from the team

Incentivized

• I would love to see a multi-tiered referral or reward system so that we can offer certain customer groups unique offers.
• I would love a feature where you can issue a reward to a customer without them "qualifying for it".

Incentivized

ReferralCandy went above and beyond when it came to the initial integration of their app with our e-commerce store. They walked us through, step by step, how to install it, and then spent time helping track down a display bug that had popped up, giving us a couple free months for our trouble even!

Incentivized

This is the first of its kind that we've tried so I can't say.

Incentivized

• We haven't been using it for very long, so we can't report on this as of yet.

Incentivized

• ReferralCandy has been positive because it allows customers to refer new customers to discover our brand.
• We'd love to know more about how this affects our customer acquisition cost.

Incentivized