AMS360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AMS360
Score 6.1 out of 10
N/A
Vertafore in Denver offers their insurance agency management software. AMS360 offers production and renewal analysis, a general ledger, a client portal, and other management tools.N/A
Pricing
AMS360
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
AMS360
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeOptional
Additional Details—
More Pricing Information
Community Pulse
AMS360
Considered Both Products
AMS360
Chose AMS360
AMS360 is a solid platform to run an insurance agency. Their support during issues is stellar. Our issues came only after we said we needed to pivot a different direction, then everything went to pot.
Chose AMS360
I think AMS360 is more user-friendly and has many options that are time savers if you learn to use them. Integration with the companies is significant for me as well. They seem to be on the front end of technology and integration with companies like Bridge and Agency …
Chose AMS360
We acquire agencies with a long list of different management systems; after vetting the systems we currently utilize within our agencies, AMS360 came out on top as the most inclusive program set. Vertafore products are really rounding out their set of systems that really create …
Chose AMS360
AMS360 is easier to use, less clicks, easier to find information, and easier to run reports.
Chose AMS360
We have considered other platforms from time to time but have felt comfortable staying with AMS360. New users appear to understand AMS360 quickly and customize it to their personal preferences. Older users, generally reluctant to changes, are more receptive to updates as they …
Chose AMS360
Both systems are similar in terms of management capabilities. We went with AMS360 as it better fit my group as a whole. I do think that reports were much more easily run in Applied than AMS360. I hadn't used Applied for accounting, but it seems the AMS360 is a little cumbersome …
Chose AMS360
I have used HawkSoft for over 8 years, so we know their system like the back of my hand. I have been using AMS360 for over 6 months, so it's really not fair to compare both at this level of knowledge of AMS360. It's still a learning curve with AMS360. So far when we compare …
Top Pros
Top Cons
User Ratings
AMS360
Likelihood to Recommend
4.2
(7 ratings)
Likelihood to Renew
9.1
(3 ratings)
Usability
5.0
(1 ratings)
Availability
10.0
(1 ratings)
Performance
6.0
(1 ratings)
Support Rating
7.7
(2 ratings)
Implementation Rating
8.0
(1 ratings)
Configurability
7.0
(1 ratings)
Ease of integration
5.0
(1 ratings)
Product Scalability
8.0
(1 ratings)
Vendor post-sale
8.0
(1 ratings)
Vendor pre-sale
6.0
(1 ratings)
User Testimonials
AMS360
Likelihood to Recommend
Vertafore
Scalability, ease of use, ease of access, integrated services. This solution works for 2 man shops all the way up to 150+ with shared services, etc. Vertafore is working towards a unified look/feel, which will only solidify the need to work with any/all of their products.
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Pros
Vertafore
  • Quick entry of new client information
  • Instant access to most policy and billing information
  • Exceptional reports for management and producers
  • Accounting Departments love the direct bill reconciliation
  • Certificates of Insurance
  • Vehicle ID cards
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Cons
Vertafore
  • Lacks faster, intuitive, modern User Interface.
  • Lacks option to search for data in activities.
  • Does not create logs even for closed activities (suspense).
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Likelihood to Renew
Vertafore
This is by far the most robust agency management system I have used that works for all sizes of agencies. Others have better options here or there, but they are highly customized for a specific type of agency. AMS360 is a one size fits all type of solution, and it works well for us.
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Usability
Vertafore
its decent but needs improvement
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Reliability and Availability
Vertafore
ams360 service is excellent. They identify the issue and offer quick solutions
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Performance
Vertafore
THEY COULD LOAD FASTER
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Support Rating
Vertafore
Support responds quickly, and they are very knowledgeable.
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In-Person Training
Vertafore
NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
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Online Training
Vertafore
ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
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Implementation Rating
Vertafore
be prepared for a long transition of data
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Alternatives Considered
Vertafore
AMS360 is a solid platform to run an insurance agency. Their support during issues is stellar. Our issues came only after we said we needed to pivot a different direction, then everything went to pot.
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Scalability
Vertafore
There are definitely endless possibilities with ams360. Its easy scalable to add departments
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Return on Investment
Vertafore
  • Organization - positive
  • Wasted time - setting up and correcting set up - negative
  • Great staff to work with - positive
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ScreenShots