Anthology Encompass vs. EverydayHero Pro (discontinued)

Importing and exporting data is failry easy. Automation for e-mail marketing is severely lacking.

Incentivized

The system is pretty well-suited to the purpose we use it for, where a group of individual volunteers are raising funds for a specific event campaign. We have only had 2 other users attempt to use it to raise funds in a true peer-to-peer manner, and neither was successful. It seems it is a little difficult and time-consuming for the end user to set up and share.

Incentivized

• It allows us to create fields as needed.
• Creating an export of data is really easy.
• Merging of records is fairly simple.

Incentivized

• Detailed reporting.
• Tracking by individual.
• Individual fundraising pages we can control.

Incentivized

• A more inclusive duplicate identification tool would be great.
• QR tickets for event registrants would be great and move you into this century.
• Allowing more flexibility with event creation is vital to us at this time.
• Additional automation would be great. Email event info, then to those not registered, then a reminder to those registered. Now it is entirely manual throughout the entire process.

Incentivized

• Setup is a bit complex.
• Fees are expensive.
• Tracking performance is limited to individuals, can't see the whole team without downloading all activity on the campaign.

Incentivized

It does not have the automation or event tools that we are desperately needing at this time.

Incentivized

The software is old and complicated. Not very intuitive to learn.

Incentivized

It is usually up and running.

Incentivized

No integration.

Incentivized

I usually get an accurate response to issues. Your service techs are knowledgeable in how the software works and is set up.

Incentivized

I've not successfully accessed any support for this software, even from the invoicing team.

Incentivized

N/A I've only attended webinar training, which is great when you are on live, not so much when watching a recording.

Incentivized

Most are recorded, so questions that arise are not easy to get answered.

Incentivized

Unknown. I wasn't here.

Incentivized

None others to date.

Incentivized

We have previously used Mobile Cause to manage this campaign, and while Mobile Cause is slow to pay and makes frequent accounting mistakes, the end user experience was better (according to the users) and it cost our organization less. However, everydayheroPro integrates with our Blackbaud software (sort of) and Mobile Cause did not.

Incentivized

• The cleanup process is very painful due to lack of any automation
• Identity checkpoint would be great if we could control the fields being matched.

Incentivized

• Allows us to manage this specific campaign fairly easily.
• Reporting is difficult to interpret.
• Cost is high.

Incentivized