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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Anthology Encompass

    Score8 out of 10
    N/AAnthology Encompass, formerly from iModules which is now part of Anthology (the company formed from iModules 2020 merger with Student Labs and Campus Management) is an integrated online communication and engagement solution built to help institutions strengthen relationships, increase engagement, and drive donations. It comprises modules for CMS, email marketing, event management, online donations, and social networking. Core market is educational institutions.N/A

    Mongoose

    Score9 out of 10
    N/AN/A

    $2,500

    per year

    Pricing
    Anthology EncompassMongoose
    Editions & Modules
    No answers on this topic
    Basic
    $2,500
    per year
    Offerings
    Pricing Offerings
    Anthology EncompassMongoose
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Anthology EncompassMongoose
    Small Businesses
    Kindsight iWave
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.6 out of 10
    No answers on this topic
    Enterprises
    Kindsight iWave
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Anthology EncompassMongoose
    Likelihood to Recommend
    8.0
    (3 ratings)
    6.0
    (1 ratings)
    Likelihood to Renew
    3.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    4.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Anthology EncompassMongoose
    Likelihood to Recommend
    Anthology, Inc
    Great for the simpler side of online transactions and not-so-complicated events. Is not as robust as other programs when trying to accomplish complex events (like a Homecoming weekend) that span multiple days and venues. It does require some level of expertise with the system to get the most out of it. It's less WYSIWYG and more coding/customization.
    Incentivized
    Read full review
    Mongoose
    At our college, the admissions team also uses Cadence. I think it's particularly useful for back-and-forth interactions in real time (or through an AI chatbot) My department focuses only on donors and alums. These communications are much less likely to be back-and-forth. They're more informational in nature which makes some of the features un-necessary. It's easy for a recipient to opt-out, but not easy to set up scenarios where they can opt out of specific types of texts - all-or-nothing is more likely and it's difficult for them to re-subscribe once they've opted out.
    Incentivized
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    Pros
    Anthology, Inc
    • It allows us to create fields as needed.
    • Creating an export of data is really easy.
    • Merging of records is fairly simple.
    Incentivized
    Read full review
    Mongoose
    • easy to set up segments in order to reach certain portions of the audience
    • easy opt-out for recipients
    • simple reporting after texts are sent
    Incentivized
    Read full review
    Cons
    Anthology, Inc
    • User Interface, Clunky appearance.
    • Can require deep customization.
    • API can be fragile.
    Incentivized
    Read full review
    Mongoose
    • There is built-in connection with Raiser's Edge NXT but the field mapping is overly complicated and setting it up requires action both on customer end and Cadence end
    • Cannot update a bad email address without deleting the record and re-importing it
    • Cannot simply add records - must be done through import from a spreadsheet
    • assigning a record to a user can only be done during initial import
    Incentivized
    Read full review
    Likelihood to Renew
    Anthology, Inc
    It does not have the automation or event tools that we are desperately needing at this time.
    Incentivized
    Read full review
    Mongoose
    No answers on this topic
    Usability
    Anthology, Inc
    Includes nice features like click-through tracking, where an email recipient can click a link and land on a gift or RSVP page with their information pre-filled. Though it requires some back-end customization to really make it hum, in areas like user fields, taking the time to do the work allows for some really neat role-based experiences where certain criteria deliver a different experience to different individuals. However, those fields and roles require manual manipulation instead of automatic attribution.
    Incentivized
    Read full review
    Mongoose
    No answers on this topic
    Reliability and Availability
    Anthology, Inc
    It is usually up and running.
    Incentivized
    Read full review
    Mongoose
    No answers on this topic
    Performance
    Anthology, Inc
    No integration.
    Incentivized
    Read full review
    Mongoose
    No answers on this topic
    Support Rating
    Anthology, Inc
    I usually get an accurate response to issues. Your service techs are knowledgeable in how the software works and is set up.
    Incentivized
    Read full review
    Mongoose
    No answers on this topic
    In-Person Training
    Anthology, Inc
    N/A I've only attended webinar training, which is great when you are on live, not so much when watching a recording.
    Incentivized
    Read full review
    Mongoose
    No answers on this topic
    Online Training
    Anthology, Inc
    Most are recorded, so questions that arise are not easy to get answered.
    Incentivized
    Read full review
    Mongoose
    No answers on this topic
    Implementation Rating
    Anthology, Inc
    Unknown. I wasn't here.
    Incentivized
    Read full review
    Mongoose
    No answers on this topic
    Alternatives Considered
    Anthology, Inc
    Encompass provides the closest thing to a single-vendor service for many engagement activities. An entity like GiveCampus, while it excels at microcampaigns, is also highly limited to that functionality. Encompass offers Advancement offices the opportunity to manage one API, define a superuser, and extend features on an as-needed basis, customizing them to the user experience.
    Incentivized
    Read full review
    Mongoose
    We are currently evaluating Mailchimp's SMS option to see if the price for adding that feature is less than what we are paying for Cadence. Currently we are ONLY using Mailchimp for email communications, but the interface is much more user friendly. We have not yet had a chance to demo the SMS feature to compare it to Cadence, but we plan to check it out.
    Incentivized
    Read full review
    Return on Investment
    Anthology, Inc
    • Single solution for multiple options is a positive ROI. Only one vendor needed.
    • Other vendors may excel in one area (like events), creating a trade-off between a single user experience and the use of multiple vendors.
    • It can easily take in 10X the dollars vs. the annual cost.
    Incentivized
    Read full review
    Mongoose
    • Too early (one year) to have hard ROI info, but we have had constituents who have indicated a preference for text as their primary means of interacting with our organization.
    • Even with the integration with Raiser's Edge NXT it takes time to update the database with opt-outs.
    • We have fewer constituents with mobile numbers than those with email addresses. We will have to appeal to our constituents to share mobile numbers with us
    Incentivized
    Read full review
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